Medical Practice Assistant (MPA)

About the job

We are looking to further support our team for immediate start or by arrangement: Medical Practice Assistant (MPA)

Location: Hünenberg See, Zug, Switzerland

Workload: Full-time or part-time (17–42.5 hours/week)

Workplace: On site

Working hours: 8-hour shifts

About us:

Dr. Kelly® is the reference for Plastic Surgery and Aesthetics in Switzerland. Our focus is on individual consultation, natural results, and highest quality. Our state-of-the-art facility offers over 600 m² of luxurious equipment with 7 treatment rooms, 2 private recovery rooms, a dedicated operating theatre, numerous modern offices, and spacious areas for patients and staff.

Purpose of the position:

• Ensuring smooth reception and daily practice operations
• Comprehensive patient care before, during, and after treatments
• Consultation and operating room assistance
• Supporting medical and economic management in daily business
• Participation in digital marketing and sales initiatives

Your tasks:

Reception & Organisation:

• Reception management (e.g. appointment scheduling, customer reception, billing)
• Telephone and written patient contact (e.g. consultation, appointment coordination)
• Practice and office organisation (e.g. cash handling, documents, ordering supplies)
• Operation of the patient information system (e.g. patient registration, data maintenance)

Medical Assistance:

• Preparation and organisation of treatment rooms
• Assistance during treatments and aesthetic-medical procedures
• Support during operations (e.g. operating room preparation, assistance in the OR, patient care)
• Sterilisation, proper disposal of medical materials, and hygiene

Marketing & Sales (optional but desired):

• Active support in sales activities (e.g. skincare products, additional services)
• Participation in content creation (e.g. photo/video documentation of treatments)
• Advising patients on complementary aesthetic therapies

Your profile:

Professional qualifications:

• Completed vocational training as a Medical Practice Assistant (MPA) or equivalent
• Experience in aesthetic medicine or surgery is an advantage
• Confident handling of IT systems
• Very good German language skills in spoken and written form, good English skills

Personal competencies:

• Outstanding communication and empathy skills
• Diplomatic and professional interaction with patients and colleagues
• Absolute confidentiality and trustworthiness
• Sense of responsibility, organisational talent, and high initiative
• Friendly, presentable, and well-groomed appearance, non-smoker
• Flexibility and willingness to collaborate in a team

What we offer you:

• Attractive salary plus bonus system for successful sales initiatives (e.g. upselling of products or treatments)
• Above-average social benefits
• Employee discounts on aesthetic treatments and skincare products
• Free parking directly at the clinic & direct public transport connection
• Luxurious working environment: over 600 m² clinic area, 7 modern treatment rooms, bright, spacious offices and break areas
• Working in a collegial, committed, and positive team
• Continuous professional development and growth opportunities

Your application:

Please send your complete application documents (cover letter, CV, certificates, photo) exclusively by email to: bewerbung@drkelly.ch

Subject: Application – Medical Practice Assistant (MPA) – Dr. Kelly®

For further information, you can reach us at: 041 799 70 00.

In brief:

• Luxury facility in Plastic Surgery and Aesthetics
• Operating room assistance & treatment assistance
• Bonus system & employee discounts
• Free parking
• Stylish and spacious premises
• Focus on team spirit, quality, and development