Patient Hospitality Staff 60-80%

At cereneo, we set new standards in neurological rehabilitation. As one of the world’s leading clinics, we pursue a clear goal: We enable our patients to achieve the highest level of independence, quality of life, and personal freedom.

With innovative, individualised therapy programmes, we accompany people on their journey back to a self-determined life – whether after a stroke, a brain injury, or neurological diseases such as Parkinson’s or multiple sclerosis. We care for patients from Switzerland as well as from around the world in a unique, interdisciplinary environment.

Your mission
You create unforgettable service experiences and are the friendly face of our clinic. With your sensitivity to people, you ensure that our patients and guests feel completely comfortable and well cared for.

You keep the service processes running, think ahead, pitch in, and work hand in hand with various teams. In doing so, you build genuine relationships and actively contribute to making every stay with us something special.

• Ensuring professional service of food and drinks in patient rooms as well as in the restaurant. You take care of the preparation and follow-up of meal services including meal orders (breakfast, lunch, and dinner)
• You operate the cafeteria and ensure smooth processes in the service area
• You ensure order and cleanliness in patient rooms, the restaurant, and the clinic
• Support with logistical processes such as bed and terry linen changes, dirty laundry
• Accompanying patients to therapy
• You create a pleasant atmosphere and actively participate in events
• You are an important contact person for patients and guests
• Recognising needs and professionally forwarding them to the appropriate departments
  

Your working days and hours
Shifts between Monday and Sunday in a two-shift system 06:30–15:25 or 11:00–20:10.

• Initiative, commitment, and flexibility
• Helpful and sociable personality
• Experience in hospital care and/or service is an advantage
• Empathetic personality
• Good German and English skills
• Additional foreign language skills are an advantage

Modern infrastructure: Perfectly located work environment with views of Lake Lucerne, Pilatus, and Rigi.
Development: Personal training and development opportunities.
Social benefits: Good social benefits (non-occupational accident insurance, employer contribution to pension fund 60%).
Parking & public transport: Free parking spaces and access to e-charging stations, subsidy for public transport.
Catering: Lunch voucher with 50% employer contribution, free coffee, tea, water & fruit.
Daycare: Discount for our affiliated daycare centre.
Discounts: Various discounts for leisure activities.
Fitness: Use of fitness equipment.