Sanitas Krankenversicherung
Bern
Customer Advisor Preference (m/f/d), 80-100%, Bern / hybrid
- 07 August 2026
- 80 – 100%
- Permanent position
- Bern
About the job
What you achieve:
- Competent and friendly telephone customer advice on products, premium tariffs and insurance benefits
- Independent and professional handling of emails, letters, etc.
- Issuing insurance certificates and processing incoming correspondence
Why you succeed:
- You appreciate personal and telephone contact with customers, are patient and attentive
- You are service-oriented, responsible, flexible and resilient
- Ideally, you have a commercial or medical basic education
- You already have the VBV training (health insurance module) or are willing to complete it
- You communicate fluently in spoken and written German, English and French or Italian; any additional language is an advantage
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks holiday
- Modern offices in urban locations
- Generous regulations for working from home
- Contribution to the health insurance package
- Contributions to the pension fund well above the legal minimum
- Supportive training programme and diverse career opportunities: sanitas.com/kundenberatung
