Front Office Supervisor (m/f/d) Winter Season 2025/2026
Key information
- Publication date:25 July 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Arosa
Job summary
Join the Tschuggen Grand Hotel, a luxurious 5-star hotel in Arosa. Enjoy a unique opportunity in a stunning mountain environment.
Tasks
- Supervise Front Office staff and coordinate shifts effectively.
- Handle administrative tasks and ensure smooth operations.
- Assist with guest reservations and provide exceptional service.
Skills
- Experience in a similar role and hospitality education preferred.
- Fluency in German and English, additional languages a plus.
- Team-oriented, responsible, and service-focused personality.
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Front Office Supervisor (m/f/d) Winter Season 2025/2026
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Bündner mountains. As one of the four houses of "The Tschuggen Collection," our hotel offers 128 individually designed rooms, suites, and mountain lofts, plus four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – as well as an impressive 5,000 m² large spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time back its value.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are right with us.
Start date mid-November 2025
Employment contract limited until the end of March/beginning of April 2026
🎯 YOUR PROFILE
Experience in the same or a comparable position is an advantage
Professional experience in 5-star hotels desired
Completed apprenticeship in the hotel industry
Fluent German and English skills are required, any additional language is an advantage
Team player, responsible and flexible
Well-groomed appearance and professional manners
Empathetic and discreet personality as well as service-oriented demeanor
📄 YOUR TASKS
Coordination of shifts and supervising colleagues in the respective services
Handling all administrative tasks at the front office
Ensuring smooth operation of the early and late shifts within the team
Sales and acceptance of room reservations
Guest care
OUR BENEFITS - This is what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
24/7 use of our fitness center
Local benefits such as special prices at sports shops, ski passes, and much more
Special rates for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
If you feel addressed - apply now!
We look forward to receiving your application documents - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Anna Bauer
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
