Sales Advisor Retail & E-Commerce (m/f) Outdoor · Adventure · Safety | 100%

About the job

TROOPER - Your adventure starts here!

You love direct customer contact and have some experience in administration or in the e-commerce sector? You are interested in outdoor and safety equipment and at the same time have a good sense for products, numbers and assortments? Then we have a job for you that is anything but run-of-the-mill!

We are a dynamic Swiss SME with a successful online store and a retail shop in Baar/Sihlbrugg. Our team ensures daily that our over 20,000 products from the areas of outdoor, adventure and safety find their way to our customers.

To strengthen our team, we are looking immediately or by arrangement for a committed person who enjoys sales and also wants to contribute administratively behind the scenes of our e-commerce business.

What you will do with us:

Sales & Customer Advice

• You advise our customers personally, competently and with enthusiasm.
• You understand the needs of our customers and find the right solution because you acquire excellent product knowledge over time.
• Even when the shop is busy, you keep an overview, remain friendly and ensure a positive shopping experience.

E-Commerce & Assortment Optimisation

• When sales are a bit quieter, you support our admin team in the ongoing optimisation of our webshops:
• You analyse our assortment and identify bestsellers, sales trends and products that sell less well.
• You check sales prices and help keep our offers attractive and competitive.
• You check product data and category assignments and ensure that our customers find the right products quickly.
• You help us identify sales opportunities and continuously improve our assortment.

In short: You are not only active in sales but also help make our webshops a little better every day.

What you bring

• Training in retail and/or several years of sales experience
• Confident computer skills and interest in e-commerce, product data and numbers
• Good knowledge of and interest in our product world – whether from professional experience or personal enthusiasm
• Enjoyment in customer advice - you are a real sales talent
• A careful, structured and independent way of working
• Very good German skills, English skills an advantage

Your personality

• You are open, friendly and enjoy approaching people.
• You have a strong service mindset and remain confident and diplomatic even with demanding customers.
• You enjoy working in a team but also love taking on tasks independently and solving them efficiently.
• You think ahead, recognise potential for improvement and like to get stuck in.
• Different peak workloads do not unsettle you.
• You are willing to work from Tuesday to Saturday.

What we offer you

• A varied 100% position that combines sales and e-commerce
• Lots of personal responsibility and the opportunity to contribute your own ideas
• A modern workplace in Baar/Sihlbrugg
• A dynamic, lively team (19 people + office dog 🐶)
• An uncomplicated, appreciative corporate culture with strong team spirit
• 6 weeks holiday

Sound like your thing?

Then we look forward to getting to know you!

Applications from recruitment agencies will not be considered for this position.