Kanton Zürich
Zürich
Specialist Responsible for Customer Relations & Events 80%
- 13 October 2026
- 80%
- Zürich
Job summary
Join AFA Zurich to shape the future of work in the region. Enjoy a dynamic environment with flexible hours and benefits.
Tasks
- Lead AFA events, managing program, topics, and speaker logistics.
- Handle customer communication from invitations to follow-ups.
- Develop a new AFA newsletter and manage stakeholder relations.
Skills
- Degree in communication, event management, or marketing required.
- Strong organizational and communication skills essential.
- Experience in project management and stakeholder engagement preferred.
Is this helpful?
About the job
Specialist Responsible for Customer Relations & Events 80%Work changes lives – and that is exactly what drives us. The Office for Labour (AFA) of the Canton of Zurich is committed every day to helping people re-enter the workforce, companies find the right talents, and keeping the labour market in the Canton of Zurich strong. With around 900 employees at various locations, we pool labour market expertise and stay close to the people, the businesses, and the realities of working life. You don’t work just anywhere with us. You work where your contribution really counts.
How does an Office for Labour communicate so that it is heard? How do we explain complex topics clearly, for job seekers, companies, the public, and politicians? These questions are our craft. In the AFA Communication & Networking team, we develop strategies, produce content, and support representatives in all relevant appearances, both internally and externally. Equally important to us is networking: with events for our stakeholders and with new, attractive channels, we maintain and strengthen relationships – with companies, professional partners, and within the AFA.
From 1 January 2027, we are looking for you as a committed, connected personality for our area of responsibility Customer Relations & Events.
Your tasks:
- Overall responsibility and project management for AFA events: programme, topics, speaker management, and event design (logistics are handled by another internal team)
- Customer communication around our events – from invitation to follow-up
- Development and design of a new AFA newsletter, including address management, editing, and distribution
- Conception, implementation, and evaluation of customer relations and information for job seekers, companies, and other stakeholders
- Management of social media channels related to our events
- Close collaboration with internal specialist departments and external partners
Your profile:
- University degree in communication, event management, marketing, or a comparable field
- Experience in organising events and project management, ideally in the public or non-profit sector
- Strong sense for customer relations and stakeholder management
- Experience in setting up or editing newsletters is an advantage
- Organisational talent, communication skills, and initiative
- Interest in labour market policy issues
- Confident German language skills
We offer:
You can expect a varied role with great scope for design: you will actively help build the Customer Relations & Events area and make a significant contribution to effective networking of the AFA with its stakeholders. Flexible working hours and meal subsidies are standard with us. Your workplace? Central in Zurich, just a 5-minute walk from the main station.
Does this role appeal to you and are you an editorially strong, structured personality?
Monika Gut, Head of Communication, will be happy to provide further information: monika.gut@vd.zh.ch.
We look forward to your application. Learn more about us and our employees at www.zh.ch/afa.
