Sales Back Office Clerk 100% (m/f)
Zürich
Key information
- Publication date:13 November 2025
- Workload:100%
- Place of work:Zürich
In your role, you act as a competent, customer-oriented hub function between administration, sales, customer, finance, AVOR, purchasing, warehouse, and adjustment
Your Tasks
- Create offers
- Order / contract processing
- Handling / billing of returns
- Create or correct invoices
- Processing of contract cancellations and terminations
- Various general office tasks and administrative support for salespeople
- Calculate residual values (rent & meter readings)
- Refinance or offset delivery notes
- Address and location changes
- Telephone and written information for customer concerns
- Timely processing of various lists / system cleanup
Requirements
- Completed commercial training (EFZ as a commercial clerk or equivalent training)
- Professional experience in a comparable function, ideally in a trading or sales company, is an advantage
- Very good German skills (spoken and written) are an important prerequisite for cooperation with customers or partners in the German-speaking part of Switzerland. French skills are a plus.
- Proficient use of IT tools: very good MS Office skills (especially Excel), familiar with ERP systems; SAP knowledge is an advantage
- Structured, independent, and customer-oriented personality with strong communication and organizational skills
- Team player and experienced in cross-departmental collaboration (logistics, accounting, sales management)
We Offer
An innovative work environment – Work in a future-oriented company that focuses on quality, technology, and sustainability.
Development opportunities – Individual training offers and career opportunities in a dynamic company.
Security & stability – Work for a successful company with a long tradition and innovative strength.
Team spirit & corporate culture – A collegial environment with flat hierarchies, short decision-making paths, and regular events.
To all recruiters: We want to fill this position directly. We do not accept resumes from agencies. Please do not forward resumes to our application portal. Faigle is not responsible for fees related to unsolicited resumes.
Contact
Olivier Schwalm
HR Business Partner
Phone number:+41 44 308 43 51