Wetzikon
Team Leader Service Centre Electronics (m/f/d)
- 08 October 2026
- 80 – 100%
- Permanent position
- German (Intermediate), French (Intermediate), English (Intermediate)
- 8620 Wetzikon
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Team Leader Service Centre Electronics (m/f/d)
Our Rocken partner is an established specialist in innovative electronics and control solutions in the field of mobile vehicle technology and industrial applications. The company develops and sells customised components – from LED lighting systems to programmable controls and intelligent wiring solutions. The scope of activities includes technical consulting, system integration, and the sales of sophisticated products for special vehicles, machinery, and emergency vehicles. Close collaboration with manufacturers and end customers is central. Technical know-how meets practical solution competence. Flat hierarchies and short decision-making paths characterise the daily work routine. Are you ready to become part of a team that combines technical precision with customer-oriented thinking? Then we look forward to winning you for our Rocken partner.Role:
As Team Leader Service Centre, you combine your technical expertise with organisational skills and a strong customer focus. You ensure efficient service operations, actively participate in repairs and diagnostics, and continuously develop the service processes and workshop organisation.
Responsibilities:
Active participation in repairs, diagnostics, and cable assemblies
Operational organisation of the service centre including deployment planning, prioritisation, and quality assurance
Planning and ensuring fixed workshop capacities for cable assembly and item repairs
Technical consulting in repair, warranty, and service cases
Handling customer complaints and professional complaint management
Development and implementation of sustainable solutions for technical and customer-related concerns
Responsibility for spare parts management and forward-looking resource planning
Qualifications:
Technical training or further education in vehicle electrics, domestic electrics, electronics, or comparable
Professional experience in after-sales service or a technical service environment
Enjoyment of organisation, planning, and structured processes
Strong technical understanding and enthusiasm for practical work
Likeable, warm, and customer-oriented personality
Independent, reliable, and resilient working style
Good oral and written German and English skills
Benefits:
- Flexible working hours
- Attractive training and development opportunities
- Open corporate culture
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Wetzikon
Contact
Annelie Schmidt,
+41443852167
