Training as a Mobility and Transport Service Clerk at the Station 2027 (m/f/d)

About the job

We are Deutsche Bahn. Millions of passengers travel with us every day and we transport enormous quantities of goods – nationwide as well as in neighbouring Europe. Too often we also disappoint. That is why we are working intensively on a better railway. For that, we need power and you! We are one of the most diverse employers in Germany. Every year we look for around 5,000 trainees in 50 different training professions who want to make the railway a little better with us day by day. Join in: We offer you attractive benefits, a fixed contact person and a great team at your side. And after successful training, you have excellent chances of being taken on!

Responsibilities

You enjoy contact with people and service is totally your thing – then training in transport service is just right for you!

From 1 September 2027, we are looking for you for the 3-year training as a Mobility and Transport Service Clerk (m/f/d) at DB InfraGO AG at the Koblenz main station location. Vocational school lessons take place in block form at the Julius-Leber-Schule in Frankfurt (Main). In addition, you attend seminars at DB Training during your training. For the period you spend at vocational school or at seminars in Frankfurt am Main, accommodation is provided by DB.

This is what awaits you in your training:

You acquire important basics in customer advice and support, marketing and project management

In the training as a Mobility and Transport Service Clerk, you also learn everything necessary about our travel offers, service and security services

You then look after and advise our customers at DB Information as well as in the mobile service at the stations

Dealing with modern communication and sales systems is part of your daily business

Qualifications

Your profile:

You have (soon) successfully completed school and your school leaving certificate is recognised in Germany

Your German language skills correspond at least to the B2 language level

Foreign languages are your thing anyway

You remain calm and keep an overview even in difficult situations

You are responsible, reliable as well as flexible and mobile

This is important to us:

Our claim is to offer all candidates the same opportunities for entry with us if equally qualified. We actively promote diversity and togetherness in our teams. We appreciate every application, regardless of gender, nationality, ethnic and social origin, religion, belief, disability, age, duration of unemployment as well as sexual orientation and identity.

Benefits

Attractive remuneration

Depending on the year of training between 1,324 euros and 1,531 euros per month as well as Christmas bonus. * Remuneration amounts are valid from 01.07.2026. The employment conditions apply to the vast majority of trainees in the DB Group.

DB Youngster Community

DB Youngster Community – Experience exciting workshops, cool events, community trips and much more with other trainees and dual students.

Free rides

We offer you 16 free rides within Germany per year and further travel discounts such as the DB Job Ticket for your daily commute. In addition, there are cheap travel options for family and friends.

Rent subsidy

We support you in settling in your new city! If you have to commute more than 2.5 hours daily from your previous place of residence and rent a closer apartment, you will receive a rent subsidy of up to 400 € per month from us.

Mobile device

For the success of your training, we offer the best conditions: You will receive a mobile device from us, which you can use for learning and also privately.

Car driving licence

Cost coverage of up to 3,500 euros for obtaining your driving licence during your vocational training, so that you are maximally mobile professionally and privately. Details at db.jobs/fuehrerschein.

Equal opportunities and self-determined participation of severely disabled persons and those with equal status as well as respectful cooperation are firmly anchored principles within the DB Group. Therefore, severely disabled and equally recognised applicants are given preferential consideration if equally qualified.