Basel
2 months ago
Customer Services Coordinator 40%
- 18 March 2026
- 40%
- Permanent position
- Basel
Job summary
Join CBRE GWS as a Customer Services Coordinator in Basel! Enjoy a supportive work environment with growth opportunities.
Tasks
- Manage the reception and provide excellent guest services.
- Oversee visitor access and create visitor badges.
- Assist in conference room setups and event organization.
Skills
- Completed vocational training in business or hospitality required.
- Strong customer service and communication skills essential.
- Proficient in MS Office with a team-oriented approach.
Is this helpful?
About the job
Customer Services Coordinator 40%
Job ID
266538
Posted
17-Mar-2026
Service line
GWS Segment
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Basel - Basel-Stadt - Switzerland
CBRE Global Workplace Solutions provides integrated facility management services with more than 60,000 employees on all continents. In Switzerland, the GWS division offers technical, infrastructural and commercial facility management services for clients from various industries.
For our growing facility management organisation at a globally active client in Basel, we are looking for a
Customer Services Coordinator Front Desk (m/f/d) 40%
Your main tasks:
Visitor Center (VC)
• Staffing the reception during opening hours
• First point of contact for guests
• Ensuring a customer-friendly visitor reception and optimal guest care, especially for VIPs and group registrations
• Ensuring access and exit control
• Issuing visitor passes including craftsman registrations
• Parking permit management
FM Center (FM)
• Managing the entire access control system
• Managing parking administration
• Managing badge administration
• Key management for various buildings
• Participation in various projects, such as process creation related to FM or similar
Representation for:
Conference Center (CC)
• Managing and maintaining the 30 rooms in the Syngenta Conference Center
• Timely provision of the set-ups requested by users in the meeting rooms
• Support in organising events
• Receiving table reservations for the cafeteria lounge area
Your profile:
• Completed vocational training in commercial, hotel industry, retail or similar
• Practical experience in customer service, experience at a reception, customer reception or similar is essential
• Administrative experience or work with MS Office user experience
• Service- and customer-oriented, high communication skills, polite & confident manner, team-oriented, helpful, conflict resolution skills
• Enjoyment in dealing with customers, discretion regarding confidential information, committed and independent working style, high self-motivation and dedication, good communication skills
• Good PC skills (MS Office) and IF6040, willingness to work irregular hours and shift work
• Fluent in German, English is an advantage
What we offer you:
• Regional and international development opportunities in a growing company
• Diverse internal and external training opportunities
• CBRE GWS as a global player in the service sector with renowned clients from a multinational environment
• Good conditions, such as at least five weeks’ holiday, 40-hour week and an attractive pension scheme
Contact: CBRE GWS GmbH, Edwin Murray, Talent Acquisition Partner +41 79 501 50 93
We look forward to receiving your application!
