Clerk Unemployment Compensation 100%

Publication date:21 October 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Luzern

Job summary

Join our team as a Sachbearbeiter/in Arbeitslosenentschädigung! This role offers a great opportunity in a supportive environment.

Tasks

Process and assess unemployment compensation applications independently.
Review benefit reductions and prepare relevant decisions.
Provide competent and respectful support to our clients.

Skills

Completed commercial apprenticeship or similar education required.
Strong analytical skills with precise and independent work.
High service orientation and resilience in decision representation.

Is this helpful?

About the job

WHAT is your future?

Become part of our team as

Clerk Unemployment Compensation 100%

The Unemployment Fund department of the Canton of Lucerne is responsible for the implementation of the tasks assigned by the Federal Act on Mandatory Unemployment Insurance and Insolvency Compensation (AVIG). We offer you an interesting and challenging position in processing and reviewing applications for unemployment compensation.

Your tasks

You independently process applications for unemployment compensation, assess the eligibility requirements, determine the scope of benefits, and are responsible for payment.

You review benefit reductions and issue corresponding decisions.

You advise and support our customers competently and respectfully.

You work closely with employers and other social insurance institutions (RAV, IV, SUVA, AHV, KV).

Your skills

You have completed a commercial apprenticeship or a comparable education and bring several years of professional experience, preferably in the field of social or private insurance.
You have further training in social insurance or are interested in completing such further training.
You have good analytical skills, work precisely, independently, and according to legal requirements.
You have a high service orientation and determined assertiveness in representing decisions.
You are resilient, a team player, able to handle conflicts, and treat affected persons with tolerance, respect, and appreciation.

Your new employer

Economy Work Social Affairs is the Lucerne center for social insurance and the labor market. This includes wira Lucerne. The business area is committed to a fair labor market and high job quality.

If you have any questions, I am happy to help you:
Sibylle Bachmann
HR Manager
Phone: +41 41 209 08 22
www.was-luzern.ch/

Start the application process online now, very easily.