KV Apprenticeship Private Insurance (m/f/d) 2026 - General Agency Schwyz

About the job

We are looking for

To strengthen our management team, we are looking for a committed, sales-strong, and service-oriented personality as Front Office Manager (m/f/d) 100%. In this key position, you lead the reception team with heart, competence, and entrepreneurial thinking and ensure a smooth process as well as the highest guest satisfaction.

What should your experience bag look like?

• Completed training in hospitality or tourism
• Several years of experience in a comparable position with leadership responsibility
• Enthusiasm for front-line work as well as the ability to inspire and motivate a team
• Strong hands-on mentality with high initiative
• Strong sales orientation with the aim of achieving maximum occupancy at the optimal rate
• Very good IT skills and confident handling of Sihot
• Professional appearance as well as a high quality and service standard
• Resilient, flexible personality who keeps an overview even in hectic situations and sets priorities correctly
• Very good German and English skills in spoken and written form are required; French skills are highly desired, other languages are an advantage

An interesting activity awaits you

• Leadership, motivation, and further development of the front office team
• Scheduling, training, employee discussions, and training of apprentices
• Active host role ensuring excellent guest service and high quality standards
• Professional handling of guest feedback, complaints, and quality controls
• Optimization of workflows, processes, and internal standards (SOPs)
• Active sales including upselling, group handling, corporate contracts, and regular customer care
• Price, market, and occupancy analysis as well as yield and revenue management
• Preparation of reports and forecasts as well as active participation in price and budget planning
• Responsibility for booking, cash register, and front office systems
• Interface to other departments, IT, and external partners
• Ensuring data protection, labor law, as well as safety and emergency processes

We offer you:

• An attractive position in a well-established hotel operation
• Co-design and further development of the hotels/restaurant with scope for action within the area of responsibility
• Modern employment conditions with contemporary remuneration
• A long-term collaboration
• Attractive anniversary bonuses from the 5th year of service
• Numerous discounts with the "Pallas Card" in all Pallas clinics, Chäsebueb, DIGA MÖBEL, Hotel Arte, Restaurant Pure, Training Center Kraftwerk AG, Massages Markus Maurer, Subway Olten, Toppharm Pharmacy zum Kreuz Olten
• We are a member of the "swiss hospitality collection".
• Employees benefit from attractive SHC prices in 23 different hotels.
• Our employees receive additional discounts through "Brands for Employees" in various areas such as technology, fashion, sports, household, travel