Team Leader Administration Professional Guardianship (70 - 80 %)

About the job

The municipality of Neuhausen am Rheinfall is the seat of a professional guardianship in the canton of Schaffhausen. We are looking for a suitable candidate to start immediately or by arrangement for the position of

Team Leader Administration Professional Guardianship (70 - 80 %)

Your main future tasks

• Professional leadership of the administration department and its employees
• Management and control of daily business according to business management principles
• Continuous development of the department regarding processes, structures and organisation in collaboration with other department heads and the head of professional guardianship
• Independent handling and ongoing monitoring of payment transactions as well as management of client accounting and financial administration via our case management software Klibnet and e-banking
• Processing of benefit claims against health insurance companies, social insurances and supplementary benefits including requesting documents and asserting health costs
• Billing and controlling of mandate fees for professional guardianship as well as for private mandate holders
• Preparation of financial data for reporting to the KESB as well as recording and managing tax-relevant information
• Administrative and organisational support of professional guardians in child and adult protection, including case intake, file opening and triage of enquiries
• Management of client files (electronic and physical) according to guidelines as well as participation in case closures
• Preparation and provision of statistics for third parties
• Reception and telephone service as well as mail processing including direct customer support

What you ideally bring with you

• Commercial training EFZ with several years of leadership experience as well as practical experience in the field of professional guardianships or social services
• Cooperative and appreciative leadership style characterised by social competence
• Sound knowledge of the case management software KlibNet
• A flair for numbers in accounting and payment transactions
• Strong process thinking and very good expression in correspondence
• An exact, efficient and reliable working method

What we offer you

• A meaningful and varied role in the heart of social life
• A modern workplace with excellent transport connections and within walking distance of the Rhine Falls
• An appreciative team that supports each other
• Opportunities to help shape a future-oriented organisation
• Parking spaces directly at the doorstep

For telephone enquiries, please contact the Head of Professional Guardianship, Pascal Hostettler, Tel. 052 674 22 66.

Information about the municipality of Neuhausen am Rheinfall can be found at www.neuhausen.ch.