IWB Industrielle Werke Basel
Basel
Network Support Technician (all)
- 20 June 2026
- 100%
- Permanent position
- Basel
Job summary
Join IWB as a Telecom Support Specialist, where we provide energy and telecom services. Be part of a dynamic work environment with great benefits.
Tasks
- Handle 1st-level support tasks for our Internet Service Provider division.
- Monitor networks, analyze errors, and resolve disruptions.
- Connect and test active technology like switches and routers.
Skills
- You should have a background in IT, telecommunications, or electrical installation.
- Proficient in networking, Windows, and Microsoft 365.
- Strong German and English communication skills.
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About the job
Look forward to exciting tasks:
- In our telecommunications division, where we operate as an Internet Service Provider, take on support tasks at 1st level and manage the daily business around network expansion and maintenance.
- Carry out on-site commissioning at the customer and process cancellations as well as changes.
- Monitor networks, analyse faults and resolve disruptions.
- Connect and test active technology such as switches, routers, OLTs and CPEs.
- Create and document basic configurations independently.
This is how you make us even better:
- You are passionate about network technology, proficient in Windows and Microsoft 365 in everyday use, and Linux know-how takes you further.
- Your training background includes education as an IT specialist, telematics technician, electrical installer, or similar, ideally complemented by further training.
- People, customers, and clients are at the centre for you.
- German language skills at native level as well as very good English skills.
- You hold a category B driving licence and are willing to participate in on-call duty and on-site assignments.
Mobility
- free half-fare travelcard from SBB
- U-subscription from TNW as a JobTicket
- contribution to the GA from SBB
- use of IWB vehicles and e-bikes for business trips
IWB supplies the Basel region. With energy. With water. With telecommunications. With e-mobility. In Switzerland, IWB is the first address for climate-friendly energy.
