Security Operations Centre Operator

About the job

GPA SA Swiss security company is a leader in private security in Switzerland.

Based in Geneva, GPA employs more than 800 people throughout Switzerland, with branches in Lausanne, Zurich, St Moritz and Lugano.

The company was acquired by the Millennium Group in June 2023, a Swiss family group whose mission is to offer high-quality services to businesses and individuals.

Are innovation and operational excellence appealing to you? Join one of the most modern Private Security Operations Centres in Europe!

We open the doors to a new era for private security in Switzerland with the inauguration of our state-of-the-art Security Operations Center (SOC). Equipped with the most advanced monitoring and analysis technologies, this ultra-modern centre redefines standards in intelligence, surveillance and incident management.

Within this exceptional setting, we are looking for motivated and rigorous Operators (M/F), ready to meet the challenges of a cutting-edge technological environment and to guarantee optimal protection for our clients.

Security Operations Centre Operator

Your role:

Within our Security Operations Centre, you will play a key role in protecting our clients by ensuring constant monitoring and optimal responsiveness to events.

Your responsibilities:

• Real-time monitoring of alarms (intrusion, fire, technical, video)
• Signal analysis and triggering of appropriate protocols
• Coordination with intervention teams, emergency services and law enforcement
• Communication with clients: follow-up, checks, reports
• Writing event reports and updating data

Profile sought:

We are looking for reliable, organised individuals ready to commit to a mission of trust and security.

Expected skills and qualities:

• Calm and composure in all circumstances
• Proficiency with IT tools (specialist software, surveillance)
• Good interpersonal skills and clear communication (written and oral)
• Fluency in French and English (German and Italian are highly valued)
• Availability for shift work (24/7: days, nights, weekends and public holidays)

A plus:

Previous experience in security or remote monitoring

Motivated candidates without experience are also welcome: comprehensive training is provided

Why join us?

Optimal working conditions

• New, modern and secure premises
• Ergonomic workstations, adjustable desks, curved screens
• Centralised high-resolution Video Wall
• Quiet, bright and functional spaces
• Equipped kitchen, changing rooms

Technology and performance

• Supervision via state-of-the-art tools
• Advanced in-house solutions: intelligent video detection, real-time interconnection with field resources
• Seamless digital ecosystem designed to optimise your actions

Training and development

• Comprehensive initial training (procedures, tools, security)
• Support from experienced colleagues
• Continuous access to internal training

Do you want to grow in a rewarding professional environment and face daily challenges?
Apply now and join a committed team!