Customer Support Employee (m/f/x) 60%
Schwyz
Key information
- Publication date:03 September 2025
- Workload:60%
- Place of work:Schwyz
Job summary
Vaudoise, a leading Swiss insurer for over 125 years, offers stability. Join a dynamic team in a supportive work environment with great benefits.
Tasks
- Handle customer support and process offers in asset insurance.
- Manage premium bookings, including error corrections and reminders.
- Collaborate with brokers and field staff on claims regulation.
Skills
- Commercial training in insurance and customer support experience required.
- Strong service orientation with structured work approach.
- Fluent in German; French and other languages are a plus.
Is this helpful?
Vaudoise was founded over 125 years ago and is one of the leaders in the Swiss insurance market. We have strong values, the right size, are financially stable and independent. This makes us an attractive employer offering you a first-class working environment.
Our team at the Central Switzerland General Agency is looking for reinforcement in customer support at the Schwyz agency. Central Switzerland represents an important hub of our company in the German-speaking part of Switzerland and, in addition to being the contact point for our customers for questions about insurance coverage, is also a competent partner for various well-known brokers in our region.
The following diverse tasks await you:
- Creating and processing quotes as well as handling all related administrative tasks in the area of property insurance with direct customer contact
- Booking and processing premium receipts, especially incorrect payments, as well as tasks related to dunning
- Settlement of claims within the competence of the General Agency
- Active collaboration with our field staff and brokers
- Direct customer contact by phone and reception
This is what sets you apart:
- Commercial training in the insurance industry and experience in customer support at a multi-line insurer
- Strong service orientation with a structured and efficient way of working
- Independent, reliable, and balanced personality
- Confident German language skills in spoken and written form
- French skills and other languages are an advantage
Are you also dynamic and have a quick grasp? We look forward to your application!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organization
- A dynamic and passionate team
- The well-being of employees as the first priority
We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates and diplomas).
