Pistor AG
Zürich
Yesterday
Specialist 1 Unemployment Fund 80 - 100 %
- 10 February 2026
- 80 – 100%
- Permanent position
- Zürich
Job summary
Join the Amt für Arbeit in Zurich, enhancing local conditions. Embrace a dynamic work environment with great benefits.
Tasks
- Evaluate and calculate unemployment compensation accurately.
- Create first-instance decisions for claims processing.
- Provide efficient customer service and manage own case files.
Skills
- Completed 3-year commercial education or equivalent.
- Experience in social insurance or claims processing preferred.
- Strong team player with excellent German language skills.
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About the job
We work for the population and companies in the Zurich economic area, contribute to favorable framework conditions, bring job seekers and employers together, and advocate for fair and modern working conditions in companies.
Specialist 1 Unemployment Fund 80 - 100 %
In the interest of employees and companies, the Office for Labor (AFA) helps to strengthen the Zurich location. The labor market policy competencies are bundled in the AFA. Around 650 employees work at more than 20 locations. The Unemployment Fund (ALK) is a service organization of the Office for Labor (AFA). The ALK's mandate is to clarify entitlement as well as to calculate and pay benefits of the unemployment insurance (ALV).
To strengthen the existing unemployment compensation team (ALE) at the Leonardo location in Oerlikon, we are looking immediately or by arrangement for a committed professional who, after a instructive and intensive training phase, is ready to develop into Specialist 2 and take over their own file portfolio.
To strengthen the existing unemployment compensation team (ALE) at the Leonardo location in Oerlikon, we are looking immediately or by arrangement for a committed professional who, after a instructive and intensive training phase, is ready to develop into Specialist 2 and take over their own file portfolio.
Your area of responsibility
Your tasks:
- Benefit verification and calculation of unemployment compensation
- Preparation of first-instance decisions
- Correct and prompt payment of unemployment compensation
- Ensuring legally compliant AVIG enforcement
- Providing telephone and written information to our customers
- Service-oriented and competent advice to all claimant groups
- Taking over own file portfolio after the training phase
Your profile
Your profile:
- Completed 3-year commercial basic training or an equivalent commercial education
- First experience in qualified case management in private or social insurance is an advantage
- Completed further training in the field of social insurance is an advantage
- Process-oriented, efficient, decisive, and a pronounced flair for numbers
- Strong team skills
- Curious about legal issues and open to new things
- Very good oral and written German skills
What we offer
We offer:
You appreciate a lively environment with stable and fair framework conditions and want to be part of a strong team – contribute ideas, optimize processes, and master everyday life with humor? Then we should definitely get to know each other – Erolinda Shala, Head of Department, phone 043 258 11 79, will be happy to provide you with further information. We look forward to your application. Learn more about us and our employees at www.zh.ch/afa .
- Meaningful, interesting, and varied work with high personal responsibility
- Opportunity to develop within the organization through an established training and further education model
- Attractive employment conditions according to cantonal guidelines
- Home office option as well as the possibility to work at two different locations (Winterthur and Zurich Oerlikon)
- Contribution to meal costs (lunch check)
You appreciate a lively environment with stable and fair framework conditions and want to be part of a strong team – contribute ideas, optimize processes, and master everyday life with humor? Then we should definitely get to know each other – Erolinda Shala, Head of Department, phone 043 258 11 79, will be happy to provide you with further information. We look forward to your application. Learn more about us and our employees at www.zh.ch/afa .
