Lead Management Support 60% (m/f/d)

About the job

Swiss Life Wealth Management AG is the business unit of the Swiss Life Group responsible for all investment solutions (asset management mandates, investment advice) as well as pension solutions (vested benefits, 3a) for private customers in Switzerland. Product management is responsible for the strategy, development, and maintenance of the product range. The head of the product management team reports directly to the Chief Investment Officer of Swiss Life Wealth Management AG.

• You are responsible for the daily physical & digital recording of lead inquiries / feedback (e.g. coupon recording)
• You also check and are responsible for the accuracy and completeness of the contact details of leads
• Follow-up of events, e.g. recording feedback and appointment requests, is part of your responsibilities
• You are responsible for downloading social media leads and their subsequent processing
• The contact mailbox and handling customer inquiries are your responsibility, and you also take care of assigning them to the right contacts
• Participation in smaller projects if needed

• You are committed, actively take ownership of the tasks assigned to you, enjoy customer contact, and communicate appropriately for the audience
• As a team player, you actively contribute and have a quick grasp
• Your communicative and customer-oriented personality with a high service and quality standard distinguishes you
• Business fluent German language skills, additional languages French, English are an advantage

• Market-oriented base salary
• Bonus depending on company success and personal performance
• Between 25 and 30 vacation days
• Recognition of service anniversaries every five years
• Flexible working hours
• Mobile office
• Time-out models
• Flexible working models 58+
• Internal training offers
• Support for external education and training