Customer Service Process Manager (m/f/d) | Jobs at HolidayCheck Group AG

Start your very personal journey – with HolidayCheck!

At HolidayCheck, it's all about making vacations better together. We not only enable our vacationers to have the best time of the year, but we also create a unique working atmosphere for our HolidayCheckers in our modern offices in Bottighofen (Switzerland).

We live our corporate values every day: as #TeamHolidayCheck, we build trust, take responsibility, and love what we do – for the perfect vacation!

In our Process Management Team, we shape the future of our Customer Services every day - through efficient structures, smart automations, and excellent quality throughout the entire Customer Journey.

Our “All Inclusive Package” for you

Workation & Flexibility

Development & Culture

• 20 days of workation within the EU – work where others vacation
• 60/40 hybrid model: Two office days for exchange & team spirit, three days flexible remote
• Flexible working hours – early riser or night owl? Both fit with us!

Extras & Appreciation

• Extensive internal & external training offers
• Diverse corporate culture with over 30 nationalities
• From newbie to champion: Structured onboarding for a perfect start

Work-Life Balance & Health

• Anniversary celebration in the form of additional vacation days or travel allowances
• Free choice of your work hardware – Mac, Windows, or Linux
• Free parking space or subsidy for public transport

Are you ready to join the HolidayCheck adventure?

• Childcare subsidy for a family-friendly balance
• Depending on the location: EGYM Wellpass / Hansefit membership or gym subsidy
• Healthy & delicious meals in the canteen or from our cook Evelyn

Then grab your suitcase full of talents and send us your application!