Facility Services Director

About the job

Facility Services Director 100%

Workplace

Zurich

Workload

100%

Start of work

01.12.2026 or by arrangement

Is this you?

Your passion lies in team leadership and the strategic development of services around facility management, always keeping the customer in focus.
 
As Facility Services Director, you are responsible for smooth, innovative and economical service delivery at our client’s location in Opfikon, as well as for high-quality service standards and high customer satisfaction. This includes areas such as caretaking, technical operations, hospitality, projects and cleaning.

What to expect

• Operational and financial overall responsibility for all FM services at the locations in the Opfikon area
• Single Point of Contact (SPOC) for all tenants, users, departments, ambassadors and providers in the building (“everyone’s go-to-person”)
• Ensuring smooth operations within contractual frameworks (implementation of contractually agreed service levels, adherence to processes and KPIs)
• Active communication with all stakeholders
• Employee leadership, development and support according to the organisational chart
• Advising the client on all operational and tactical FM matters
• Implementation of a continuous improvement process
• Project management, participation and organisation of additional assignments

What you bring

• Technical basic training in HVACSE or training in hospitality or similarly related hospitality services
• Many years of experience in facility management or hospitality
• Several years of professional experience in a similar role and at least 5 years of leadership experience
• Further training in organisation or facility management
• Independent, structured and results-oriented working style
• Above-average service and customer orientation
• High social competence, strong communication skills and a healthy assertiveness
• Great organisational and planning skills
• Confident and well-groomed appearance, combined with good manners and a healthy sense of humour
• Fluent use of the German language, very good English skills and any additional language is an advantage
• Impeccable reputation (mandatory)

What we offer you

• Wide range of internal development opportunities
• 16 weeks maternity leave
• Employee celebrations and appreciation programmes
• Attractive own ISS Switzerland pension fund
• Discounted Swisscom travel passes for the whole family
• Staff offer platform with attractive discounts and special conditions
• Structured onboarding in the initial phase

Ready for us? We are ready for you.

An exceptional leadership role at a high level awaits you here. This particularly important position at the market leader in Switzerland offers a varied field of activity and high visibility. Within the scope of the extensive contract, you enjoy entrepreneurial freedom with the goal of further developing customer relationships and service quality.

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools and hospitals function and are liveable. Our more than 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can thrive every day.

About us

Employee stories

Dear recruitment agencies: For this position, we only consider direct applications. Thank you.
Please note: We gladly accept applications by post, but documents will not be returned.

Your contact

Christoph Schuh
P&C Business Partner
Phone: 058 787 82 73

Apply now