Head of Department: Medical Application Services (m/f/d)

Digitally Securing Healthcare

We cover the ICT needs of Swiss hospitals, care homes and practices, allowing them to fully concentrate on their work.

To strengthen our team in the Medical Application Services area, we are looking for a to start immediately or by arrangement Head of Department: Medical Application Services

• Leadership and further development of the Medical Application Services department with around 10 employees
• Ensuring stable operation, support and release management of KIS, PIS, RIS/PACS, laboratory solutions
• Responsibility for service quality, prioritisation, roadmaps, architecture, suppliers, budget and service portfolio
• Further development of service ownership, standards and processes with a focus on service excellence
• Proactive professional advice to healthcare customers including commercial co-responsibility
• Close collaboration with APV, Service Desk, projects, suppliers, partners and management
• Promotion of personal responsibility, customer focus and reliability

• Several years of leadership experience in an application, service or healthcare IT environment
• Experience in healthcare, ideally with an IT service provider, hospital or clinic
• Sound understanding of medical applications and clinical processes
• Experience with IT service management, support, operations, release management and ITIL
• Good understanding of process management, standardisation, data protection and regulatory requirements
• Entrepreneurial, reliable and assertive personality with strong customer orientation
• Bachelor’s degree or equivalent qualification; very good German skills, French an advantage

• A meaningful leadership role in the Swiss healthcare sector
• Considerable scope for shaping the further development of a central department
• The opportunity to actively shape the team, service quality and digital health solutions
• Work with relevant technologies and business-critical clinical applications
• Modern employment conditions, flexitime and flexible planning of occupational pension