St. Gallen
Service Team Leader East
- 18 April 2026
- 100%
- Permanent position
- St. Gallen
Job summary
TCA Thermoclima AG, founded in 1974, specializes in climate solutions. Join a human-centered team with great benefits and a diverse product range.
Tasks
- Lead the service team for heat pumps in German-speaking Switzerland.
- Coordinate technical service operations and support customers.
- Conduct internal technical training and quality checks on services.
Skills
- Education in climate, cooling, or heat technology is required.
- Strong knowledge of refrigeration cycles is essential.
- Good IT skills, particularly in MS Office, are needed.
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About the job
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TCA Thermoclima AG was founded in 1974 and is headquartered in St. Gallen. With around 75 employees, it is today one of the Swiss specialists for climate, heating and heat pump solutions. TCA stands for humanity, competence and agility and distributes renowned brands such as Daikin, Aermec, Panasonic, Heliotherm and BlueBox. Thanks to the modern central warehouse in Etziken (SO), TCA ensures high delivery readiness and efficient logistics.
Areas of responsibility:
Leading the heat pump service team in German-speaking Switzerland
Technical coordination of service deployments
Technical inspections on systems
Handling technical problems and communication with customers
Technical support and quality control of service deployments
Technical checking and plausibility assessment of service offers
Technical support for sales with complex systems
Technical exchange internally and with manufacturers
Developing and implementing training programmes together with our core service team
Requirements:
Training or further education in climate, refrigeration and/or heating technology
Very good technical knowledge in the field of refrigeration circuits
Experience in servicing heat pumps or refrigeration systems
A confident manner, calm and factual communication and independent working
Good IT skills in MS Office
Our offer:
Very interesting product portfolio including natural refrigerants
Attractive employment conditions in a humane environment
Company vehicle or vehicle allowance
Pension fund: TCA covers 55% instead of the usual 50%
13th month salary is paid proportionally in June and December
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