Customer Advisor Basel

About the job

communicative, resilient and enjoy customer contact? Then come to us, we support and develop you - and look forward to your application.

We are an owner-managed Swiss call centre - and we care for our employees and customers with passion and commitment. With us, you have finally arrived.

• You are the first point of contact for all telephone enquiries
• You handle complaints, take over support and customer enquiries
• You record customer concerns in the system
• Working hours from Monday to Sunday 07:00 to 22:00
• Start immediately, 100% workload 
  
   

• German/Swiss German is your mother tongue
• Fluent French or Italian spoken and written is required (level C1 - spoken and written)
• You enjoy dealing with customers
• You like working in a lively team
• Good PC skills make the entry easier

• After the training phase, home office is possible (only for employees residing in Switzerland)
• Pleasant working atmosphere, thorough training and individual support
• After the starting salary of CHF 4,314 (100%), your salary will increase by 4% per year in the first two years
• For each additional national language, you will receive a supplement of CHF 100.- (100%)
• Up to the 5th year of service, one more day of holiday each year

Have we aroused your interest? Then apply online or by email. If you have any questions, Marion Sägesser is available at 058 201 15 88 or by email at marion.saegesser@callpoint.ch. We look forward to hearing from you!