Clerk: Benefits and Billing (80-100%)

About the job

Clerk: Benefits and Billing (80-100%)

You want to get involved? We give you room to manoeuvre. You think ahead? We support you in doing so. Together we shape the future for our customers!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. The Service Centre, as the service centre of the IV Office Bern, ensures that processes, services and benefits are provided efficiently, uniformly and with high quality.

The Benefits & Billing team ensures the efficient processing of invoices and benefit claims. In your role as a clerk, you ensure that benefits are paid out in accordance with the legal basis.

What you can achieve with us

• You ensure that invoices in the IV area are carefully checked and benefits can be paid quickly, correctly and transparently.
• You check invoices not only formally but also in terms of content: you recognise whether services correspond to the cost approval, whether tariffs have been applied correctly and whether everything is fully documented.
• You independently clarify queries, communicate clearly with internal and external contacts and contribute to the prompt resolution of open issues.
• You are an important contact person for insured persons, doctors, hospitals, aid suppliers and other partners and make a direct contribution to reliable and customer-oriented service through your work.

Which skills are important to us

• You have completed training in the commercial or paramedical field and ideally have 1-2 years of professional experience.
• Friendly and clear communication in German and spoken French (B1) distinguish you.
• With a committed and responsible working style, you keep an overview even in stressful situations and set priorities profitably for our customers.
• Empathy, appreciation and collegiality are a matter of course for you.
• Thanks to your flexibility, you remain calm even in hectic moments.
• You are motivated to contribute to this exciting task.
• We are a bilingual (German-French) company, so active knowledge of the respective other language is desired.

What we offer you

• Working hours

Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

• Holidays

At least 25 days of holiday per year, 28 days from the age of 45 and 33 days from the age of 55. Possibility of unpaid leave

• Salary

Cantonal salary system, gender-neutral and transparent salary policy. Full salary during parental leave, military, civil protection and civilian service

• Social insurance

Above-average contribution to the Bernese pension fund, assumption of half the premium for non-occupational, accident supplementary and daily sickness allowance insurance

• Training and further education

Financial and/or time contribution to training and further education projects

• Health

Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, rest room, in-house massage option, participation in fitness activities as well as loan bicycles

• Private life, family and work

16 weeks maternity leave, two weeks paternity leave, generous above-statutory family allowances

Does this suit you? Then get to know us! We look forward to your application.