<h3>Introduction</h3><p>We want to be the best in Zermatt…</p> <p>As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “Hospitality by Heart” — is something we truly live as a team. Become part of it!</p> <p>To strengthen our team, we are looking for motivated commis de rang for the upcoming summer season 2026.</p><h3>Your Profile</h3><ul><li>Minimum 2 years of experience in a similar role within a 5-star luxury hotel / Palace.</li> <li>Proven experience in a seasonal environment with high activity levels and operational peak periods.</li> <li>Proven experience in guest relation excellence.</li> <li>Strong background in handling VIP and high-profile guests, with absolute discretion and attention to detail.</li> <li>Diploma in Hospitality Management, Hotel & Restaurant Management, or equivalent professional training.</li> <li>Knowledge of HACCP and Swiss hygiene & safety standards; relevant certifications are a plus.</li> <li>Continuous professional development and a strong interest in luxury service standards (LQA) are highly valued.</li> <li>Fluent English skills; German and French is an advantage<br /> </li> </ul><h3>Your main tasks</h3><ul><li style="text-align:justify;">Assist with mise en place and table preparation</li> <li style="text-align:justify;">Deliver dishes and assist during service</li> <li style="text-align:justify;">Clear tables and maintain cleanliness of the restaurant</li> <li style="text-align:justify;">Support the service team as needed</li> <li style="text-align:justify;">Guarantee exceptional guest experience and consistent luxury service standards.</li> <li style="text-align:justify;">Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.</li> <li style="text-align:justify;">Ensure the proper daily service protocols and standards.</li> <li style="text-align:justify;">Regularly review and update guest CARDEX profiles.</li> <li style="text-align:justify;">Build guest loyalty and develop the clientele; promote the hotel requests.</li> <li style="text-align:justify;">Ensure proper compliance with applicable health and safety regulations.</li> <li style="text-align:justify;">Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.</li> </ul><p> </p><h3>Benefits</h3><ul><li>Central staff accommodations in the heart of Zermatt</li> <li>Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)</li> <li>A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt</li> <li>Access to our pool area during dedicated employee swimming hours</li> <li>Through our development program, you have access to various courses, for example with the company Ritzy</li> <li>Discounts on seasonal or annual ski lift passes with the Zermatt resident card</li> <li>Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported—together with our partner hotels—in finding a complementary position</li> </ul>
