Hospitality & Service Expert (80-100 %)
Zürich
Key information
- Publication date:26 September 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Bucherer is Europe's leading brand in luxury watches and jewelry. Join a passionate team in a dynamic environment!
Tasks
- Serve as the first point of contact, representing Bucherer in Zurich.
- Provide friendly reception and personalized support for customers.
- Maintain a welcoming and presentable entrance area at all times.
Skills
- Several years of experience in customer-facing service roles required.
- Fluent in German and English; other languages are a plus.
- Strong customer focus with a passion for excellent service.
Is this helpful?
Bucherer is the leading brand in Europe for the trade of high-quality watches and jewelry. Continuous inspiration for our customers, perfect hospitality, and lived passion are at the heart of the Bucherer philosophy.
Hospitality & Service Expert (80-100 %)
in our retail store in Zurich
Your tasks
- You are the first point of contact and represent Bucherer at the Zurich location
- Friendly reception as well as personal care of our national and international customers
- Active support and accompaniment of customers to the responsible sales consultants
- Responsibility for a consistently well-kept, inviting, and representative entrance area
- Receiving and forwarding internal and external telephone calls
Your skills
- Several years of experience in a service-oriented role with direct customer contact
- Fluent German and English skills (at least German C1); additional foreign languages are a plus
- Strong customer orientation combined with a high service and quality mentality
- Positive, communicative, and proactive personality with enthusiasm for excellent service
- High social competence, teamwork skills, and flexibility in a dynamic environment
- Neat, stylish, and professional appearance
Our strengths - your advantages
We offer you extremely versatile tasks in a demanding international environment. We promote learning-on-the-job and develop skills through targeted further training. We want to further develop our leading position and are looking for exceptionally motivated individuals who want to apply their qualities in a dynamic company.
Your contact
Bucherer AG
Ms. Tina Hegi
Senior HR Business Partner
+41 41 369 70 00
http://www.bucherer.com/jobs
About the company
Zürich
Reviews
- Management style2.8
- Salary and benefits2.8
- Career opportunities3.0
- Working atmosphere3.3