MPA, Drugstore Assistant, Pharmaceutical Assistant for Telephone Triage 40 - 80%
Stiftung Tox Info Suisse
Zürich
Key information
- Publication date:15 October 2025
- Workload:40 – 80%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Tox Info Suisse operates the emergency number 145 in Switzerland. This role offers a unique opportunity in a dynamic work environment.
Tasks
- Conduct telephone triage in German, French, English, and Italian.
- Manage general secretarial tasks and respond to incoming emails.
- Support administrative projects and maintain the database.
Skills
- Candidates should have a medical background as MPA, pharmacist, or similar experience.
- Excellent communication skills in German and French are essential.
- Familiarity with digital tools for effective communication.
Is this helpful?
- Telephone triage in the emergency service in the languages German (65% of calls), French (30% of calls), English (5% of calls) and Italian (2.5% of calls)
- General secretarial work
- Processing incoming emails
- Preparing and sending dispatch reports to doctors
- Requesting discharge reports from doctors/hospitals
- Maintaining the database
- Supporting projects within the administration
- Training as MPA, Drugstore Assistant, Pharmaceutical Assistant or equivalent medical training or experience in the medical field - Good communication skills in German and French are mandatory, Italian and English are an advantage
- Familiarity with computers and the use of digital communication tools
- Impeccable manners, empathy and service mentality
- High quality standards and discretion
- Shift work 07:30 - 22:00, no weekends (no home office possible)
