Technical Application Manager

Itecor is an international consulting company specializing in digital transformation, headquartered in Switzerland. Our consultants face the daily challenge of working on projects for prestigious clients from the technology, banking, finance, public sector, education, and consumer goods industries. Thanks to our communities of practice, we support them in becoming the best in their field. Being close to our clients, providing high value-added services, embodying applied innovation – together with our consultants: this is what makes up our DNA. If it is important for you to work for a company committed to respect, quality, and service, with a human-centered approach and awareness of its social responsibility, we would like to meet you: join a community that values knowledge, demonstrates boldness, and inspires you.

To strengthen our team of digital solutions experts in Lausanne, we are recruiting a

Technical Application Manager

If you are passionate about project management, constantly seeking to learn and enhance your skills, then you are the one we are looking for! You will be part of our team of experts and will be involved in challenging projects.

Your Role

Your role is to contribute to the lifecycle of products/applications to ensure their security, effectiveness, and efficiency of the information system in place. You supervise the operation and ensure support for its products/applications to guarantee the agreed security and quality.

As part of projects or the adaptive maintenance plan, you also participate in the analysis, configuration, and coding of application software components in accordance with the desired evolutions, standards, and procedures.

• Plan, anticipate, and manage the annual maintenance plan of the applications/platforms under your responsibility: corrective maintenance of applications and technical roadmaps related to the applications.
• Respect the operating and usage rules of the IS in compliance with the norms and standards of the profession and in accordance with the defined service contracts.
• Be responsible for the documentation (scoping note, specifications, procedure guide…) of the applications.
• Participate in mastering the total costs of products-services/applications.
• Keep the application and technical mapping of your applications up to date.
• Participate in the implementation projects of products/applications.
• Design, realize, and deploy new versions (release) of products/applications.
• Represent the business or project owners during the operational life of the systems.
• Participate in the development of operating rules and usage of products/applications.
• Carry out the actions and processes of current management of the information system in all its dimensions (assistance, incident management, service quality, contracts, satisfaction, training…).
• Ensure the implementation of monitoring for your products/services.
• Supervise the operation and ensure the maintenance of quality functioning through appropriate actions.
• Ensure support for your products/applications.

Your Knowledge

• Bachelor's or Master's degree in computer science or equivalent (HES, EPF, ...).
• Experience in conducting work on information systems, in project management, application management, and support.
• Expertise in service continuity (management of service interruptions, incident problems according to ITIL processes).
• Knowledge in application design, development, and system integration.
• Ability to analyze the impact of functional/technical changes on users.
• Aptitude to install software components and verify that the capabilities of integrated systems and their effectiveness meet specifications.
• Mastery of tools such as Maven, Jenkins, Sonar, Jira, and systems like Tomcat, Kubernetes, Ansible, GIT.
• Mastery of relational database management systems, including Oracle; mastery of SQL language.
• Knowledge of testing management methodologies and tools.
• Excellent writing and oral skills in French.
• Intermediate or advanced level of English.

What We Offer

• Be part of a multinational and diversified company with offices in Switzerland, France, Macedonia, Mexico, and Spain.
• Benefit from our knowledge management through a wide range of skills and advice.
• Develop personally and professionally
• Enjoy a friendly and respectful work environment
• Take part in regular and entertaining internal events to foster exchanges
• Dare to be yourself, show personal commitment and responsibility, achieve mutual respect, open-mindedness, and unforgettable memories.
• Mentor new employees and be rewarded

Itecor, trusted advisor for your digital transformation

Itecor is an independent and solid company that has developed in respect of its human and societal values since its creation in 1992. Today, Itecor International SA employs more than 220 employees in 8 different offices around the world (Vevey, Geneva, Zurich, Paris, Barcelona, Skopje, Mexico, Durango), and offers services based on the three pillars of governance and service management, digital solutions, and quality assurance-testing. Local and cross-functional teams build quality, sustainable relationships with their clients.

We look forward to your application.

We inform you that only selected candidates will receive a response. Thank you for your understanding.