Shop Manager 80 - 100 %

07 May 2026
80 – 100%
Permanent position
Zermatt

Job summary

Join Transa Backpacking AG as a Shop Manager in Zermatt! Lead a passionate team in providing top-notch outdoor product advice.

Tasks

Oversee two shops, Yosemite by Transa and Icebreaker Zermatt.
Recruit, train, and develop staff while managing operations.
Ensure an exceptional customer experience and optimize sales performance.

Skills

Several years of leadership experience in retail are essential.
Strong communication skills and solution-oriented mindset.
Digital proficiency and fluent in German and English.

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About the job

For our branches in Zermatt, we are looking for a Shop Manager 80 - 100 % (m/f/d) starting 1 July 2026 or by arrangement.

In this role, you are responsible for the Yosemite by Transa and Icebreaker Zermatt shops. Together with a team of 10, you lead the two shops and bear the professional and personnel responsibility. All team members share the same goal: to offer our customers in Zermatt the best advice on all things outdoor products.

Does such an environment appeal to you? Are you keen on a varied leadership role in retail in Zermatt? Then read on...

YOUR SPECIALITY AS SHOP MANAGER

Rethinking retail, ensuring a positive customer experience while not forgetting the essential needs of employees? That is what your leadership role is about.
Connecting people, understanding contexts, and bringing together the right interfaces in everyday sales. It’s in your blood.
Managing the figures for sales, costs, and personnel planning of the branches in Zermatt. You have it under control.
Recruiting, onboarding, and developing new employees – both personally and professionally. Absolutely essential.
Actively supporting the sales routine in Zermatt while keeping an overview of shift planning. That’s part of it too.
Sharing knowledge, shaping the product range, and ensuring product know-how within the team. The best thing in the world.
The outdoor world and our extensive outdoor range. They are your home.

THIS IS YOU

Several years of leadership experience, ideally in retail. Evident in your profile.
Developing and specifically promoting employees. This is important to you.
Experience in retail and with sales strategy aspects. You bring this with you.
Very good German skills in spoken and written form, English at least at C1 level. French? A plus.
Digitally savvy and proficient in common MS Office programmes. Of course.
Open, communicative, and solution-oriented. That’s how your environment describes you.
New organisational models and agile working methods. They inspire you.
Outdoors on trips or outdoor adventures. Your hobby.

YOUR BENEFITS

A shared spirit of outdoor enthusiasts that can move mountains
Generous employee discount and attractive benefits with partners
Above-standard and part-time friendly social benefits
Possibility of unpaid leave
Loyalty bonus (holiday or money) every 5 years
Employee events from outdoor cooking to bivouac tours
And much more

The right equipment in your rucksack? Does this role as Shop Manager in Zermatt appeal to you?

Then we look forward to receiving your online application.
#rausaberrichtig

THIS IS US

Transa Backpacking AG has been the competence centre for high-quality travel and outdoor equipment for over 45 years. The guiding principle «Out. But properly.» is lived by around 500 employees. We are organised in circles and use the patterns of Sociocracy 3.0 – this ensures employees are deployed according to their skills. In the branches in Zurich, Basel, Bern, Lausanne, Lucerne, St. Gallen, Vevey and Winterthur, the two outlet branches as well as the station shop Yosemite in Zermatt, there are over 42,000 products from around 550 brands. Should products ever get damaged, we take care of them in the repair workshop in Zurich Altstetten.

MORE INFORMATION

If you have any questions, please feel free to contact Mäni : manfred.bruegger@transa.ch (Please do not send your application by e-mail for data protection reasons) 

We would like to fill this vacancy as Shop Manager full-time or part-time in Zermatt without the support of personnel service providers.