Assistant Reservations & Revenue Manager (m/w) - Gstaad, Saanen, Switzerland
hosco.
Gstaad
Key information
- Publication date:19 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Gstaad
Job summary
Join our dynamic reservations team at a premier hotel, renowned for exceptional service. Enjoy a collaborative work environment with growth opportunities.
Tasks
- Assist the head of the reservations department with training.
- Manage individual and group reservations from start to finish.
- Provide personalized support to international guests throughout reservations.
Skills
- Experience with Protel and a background in hospitality required.
- Strong communication and organizational skills are essential.
- Ability to optimize occupancy and monitor target goals.
Is this helpful?
- Actively assist the head of the reservations department and share responsibility for coordinating the training and development of the team and individual employees.
- Manage individual and group reservations—from initial offer to confirmation—while adhering to the standards of The Leading Hotels of the World, Swiss Deluxe Hotels, and our internal quality management system.
- Provide personalized support to our international guests throughout the entire reservation process.
- Maintain and manage guest data in our booking system, Protel.
- Share responsibility for the daily optimization of occupancy and monitoring of target occupancy goals.
- Coordinate and implement rate strategies and booking conditions in close collaboration with the Reservations & Revenue Manager.
- Assist in the implementation and maintenance of revenue management strategies, including price adjustments and loading of rates and packages.
- Monitor and optimize availability and content on online distribution channels (CRS, GDS).
- Process and follow up on commission-related matters.
- Act as a quality management lead for the reservations department.
