Fachkraft.ch GmbH
Zürich
Automation Technician with Customer Support and Technical Assistance
- 15 July 2026
- 100%
- Zürich
Job summary
We’re looking for an Automatiker/in for customer support roles. This is a great opportunity to work with a modern team and environment.
Tasks
- You will commission CNC and tool machines at customer sites.
- Conduct training sessions for users on hardware and software.
- Perform troubleshooting, maintenance, and repairs on-site.
Skills
- A technical background as an Automatiker/in is required.
- Knowledge of electronics is a plus.
- Fluency in English or Italian, and ideally French.
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About the job
The role includes commissioning and maintenance of machines directly at the customer’s site. You are responsible for conducting training sessions and providing technical support on-site or remotely. To strengthen our customer service team, we are looking for an
Automation Technician with Customer Support and Technical Assistance
Responsibilities
- Commissioning of CNC and machine tools at the customer’s premises
- Conducting training for users (hardware and software)
- Troubleshooting as well as maintenance and repair work on-site
- Installation of software updates and system adjustments
- Technical support via telephone or remote access
- Travel within Switzerland and Liechtenstein
Requirements
- Basic technical training as an automation technician
- Knowledge of electronics is an advantage
- Independent and solution-oriented working style
- Good language skills in English or Italian, ideally French
- Flexibility and enjoyment of customer contact
Offer
- Varied role in field service with a lot of personal responsibility
- Modern working environment and collegial team
- Thorough induction and opportunities for further development
Start Date
By arrangement
Type of Position
Permanent position
Region
Schaffhausen
Reference
19044