Head of Projects, Quality & Transformation (80-100%)

Welcome to Uster Hospital, where modern medicine and a familial spirit perfectly complement each other. As a central pillar of healthcare in the Zurich Oberland and the largest employer in the city of Uster, we offer a working environment characterised by helpfulness, honesty and appreciation. Here you experience the highest level of professional expertise daily in an environment where you are valued as a person and supported in your professional development. Become part of our committed community and pursue with us the vision of a "regional and digital health hub in Zurich East"!

We are looking for a

Head of Projects, Quality & Transformation (80-100%)

Exciting challenges await you

In this key role, you will lead the staff department Projects, Quality & Transformation, which reports directly to the CEO, with three employees. You ensure that strategic goals and decisions translate into concrete results.

• You manage the company-wide project portfolio and multi-project management. In doing so, you coordinate the available project management resources and ensure professional control and implementation of the prioritised company projects. You personally lead selected projects.
• You lead and develop the department with the functions of quality and process management, portfolio and transformation management, as well as patient services.
• You drive the digital and organisational transformation together with the specialist departments and accompany change initiatives from conception to sustainable implementation.
• You actively shape the further development of quality, process and risk management and promote a systematic and patient-oriented culture of improvement.
• You are responsible for document and contract management and ensure its professional further development.
• You take on the role of data protection coordinator and ensure the coordination of data protection issues in collaboration with the responsible internal and external bodies.
• You prepare well-founded decision-making bases for the CEO and the executive management and ensure transparency about progress, impact and challenges of the essential company projects with target-group-appropriate reporting.

What distinguishes you for the job

• University degree (university/FH), for example in business administration, health management, business informatics or a comparable field
• Several years of experience in managing and leading complex, cross-departmental projects and change initiatives
• Sound experience in multi-project or project portfolio management as well as confident handling of contemporary project management methods and control instruments
• Experience in leading interdisciplinary teams and the ability to unite different professional skills into a high-performing unit
• The ability to lead, support and motivate project managers and interdisciplinary teams effectively even without direct hierarchical authority, to achieve common goals
• Good understanding of transformation processes as well as organisational, process, quality and risk management
• Experience in healthcare or a similarly complex and regulated organisation is an advantage
• Knowledge of data protection or willingness to quickly familiarise yourself with this subject area
• Strong analytical and conceptual skills combined with pragmatism, decisiveness and a clear focus on impact and results
• Convincing communication and moderation skills as well as the ability to present convincingly at different leadership and specialist levels and to achieve sustainable solutions

7 reasons to work with us

• You take on a central role at the interface between strategy and implementation
• You have a high degree of creative freedom and work directly with the CEO, executive management and departments
• You can actively further develop the project, quality and transformation capabilities of Uster Hospital
• For company-wide projects, you have at your disposal, in addition to your team, a network of experienced specialists from the departments
• An excellent staff restaurant as well as numerous discounts
• Good accessibility by public transport
• ZVV BonusPass or affordable parking options – with Parkingpay max. CHF 4.50 per day

Your personal contact

Martin Werthmüller, CEO, Tel. 044 911 10 02

General questions and information: Beatrice Büchler, Head of HR Business Partner, 044 911 19 26