Intern as Sales Back Office Clerk (m/f/d)
Sika AG
Birr AG
Key information
- Publication date:23 January 2026
- Workload:100%
- Place of work:Birr AG
Job summary
Sika is a global leader in specialty chemicals, focusing on construction and automotive products. Join a company driving sustainable transformation in these industries!
Tasks
- Support sales processing from order to delivery actively.
- Monitor customer order delivery status and manage invoices.
- Handle customer orders, including credits, debits, and returns.
Skills
- Completed or ongoing training (KV, high school, business school) or studies.
- Strong PC skills, especially in Word and Excel.
- Enjoy communication in German (French is a plus) over the phone.
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Company Description
Sika is a specialty chemicals company, globally leading in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting for the construction and automotive industries. Sika is present worldwide with subsidiaries in 103 countries, produces in over 400 factories, and develops innovative technologies for customers around the globe, thereby significantly contributing to the sustainable transformation of the construction and automotive industries. The more than 33,000 employees generated sales of CHF 11.2 billion in 2024.
Job Description
- Active support in sales processing from order to delivery
- Monitoring the delivery status of customer orders, creating customer files as well as invoicing and handling backlogs
- Processing customer orders including credit notes, direct debits, and returns
- Support in organizing transports and returns
- Maintaining contact with sales consultants, customers, and internal departments
Qualifications
- Completed or ongoing education (commercial apprenticeship, high school, business school) or ongoing or completed studies
- Interest in logistical processes and commercial procedures
- Very good PC skills (Word & Excel)
- Enjoyment in communication, German (French advantage) on the phone
- High self-motivation, willingness to learn, and interest in customer contact
- Reliable, structured, and careful working style
- Basic knowledge of SAP S4 HANA is an advantage but not a requirement
Additional Information
- A motivated, experienced team with a lot of know-how and commitment
- A 40-hour work week
- The chance to actively participate in the further development and digitalization of customer service
- For a large company, surprisingly flat hierarchies with manageable decision-making paths
- Free parking spaces on site
We look forward to receiving your complete application dossier (resume, diplomas, certificates, etc.).
