Process and Quality Manager
Stadt Bern
Bern
Key information
- Publication date:06 January 2026
- Workload:100%
- Place of work:Bern
Job summary
Join our team to build and enhance management systems for operations. This role offers a collaborative environment with growth opportunities.
Tasks
- Develop and maintain management systems for operations and maintenance.
- Model, analyze, and optimize business processes effectively.
- Plan, conduct, and follow up on internal audits regularly.
Skills
- Degree or relevant certification in quality management required.
- Strong communication, moderation, and conflict resolution skills.
- Analytical, structured, and proactive problem-solving abilities.
Is this helpful?
- Establish, maintain and further develop management systems for the Operations + Maintenance department
- Model, analyze and optimize business processes
- Plan, conduct and follow up internal audits
- Develop and monitor quality indicators as well as prepare reports for management
- Conduct training and workshops to promote quality and process awareness
- Completed advanced technical training or university degree as well as ISO 9001 auditor certification or equivalent further training
- Several years of professional experience in quality or process management and in setting up ISO management systems
- Methodological competence in process optimization and project management as well as very good IT application skills
- Strong communication, moderation, criticism and conflict skills
- Analytical, structured, self-initiated and resilient personality with solution orientation and teamwork skills
