AXA Versicherungen AG

WINTERTHUR

Apprenticeship Customer Dialogue Specialist EFZ 2027

  • 09 July 2026
  • 100%
  • WINTERTHUR

Job summary

Join AXA and shape your future with us! This is the chance to grow!

Tasks

  • Advise customers on insurance and product options via various channels.
  • Put clients first, addressing their unique needs effectively.
  • Handle customer inquiries and follow up on sales opportunities.

Skills

  • High school diploma or equivalent, fluent in German and French.
  • Strong communication skills and customer care experience.
  • Open-minded and eager to learn new things.

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About the job

Shape your future – together with us! We are looking for you! Yes, you exactly! Are you flexible, interested in many things and simply yourself? Then you are right at AXA! With us, you don’t just learn any profession – you receive a varied training and can actively shape your future. Be brave and get on board, it will be an exciting journey! What awaits you: You advise your counterpart expertly on insurance and our products via various channels You consistently put customers at the centre and respond individually to their needs In the event of a claim, you are the contact point for our customers You update customer data and follow up on existing sales opportunities and offers What you bring: Highest or very good intermediate upper secondary level You are articulate in German and French – French is offered as an elective during your training You enjoy supporting customers You are open and motivated to discover and learn new things at any time What we offer you: 6 weeks of holiday per year a salary that increases annually attractive discounts comprehensive support for language stays (also abroad) to improve your foreign language skills Project days outside our offices Your future workplace Winterthur Apply now! Do you have questions and/or need help? Then feel free to contact us by email at lehre@axa.ch. Your apprenticeship at AXA You are in good hands with us because your successful start into professional life is important to us. We are committed to your training and throughout the apprenticeship you will be supported by your trainer from the HR department. At your workplace, your practical trainer will provide a comprehensive and practice-oriented introduction to daily work and impart the necessary expertise. Would you like to learn more about the apprenticeship at AXA? Then you are exactly right on our AXA career website! Diversity and inclusion are close to our hearts at AXA Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the responsible trainers at any time. We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, Multicheck etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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