Customer Reception 40% (m/f/d)

About the job

The family-run Bank Frick is innovative and entrepreneurial - a pioneer in international blockchain banking. Are you a winning personality with high standards? At Bank Frick, you can unleash your full potential.

Employee: Customer Reception 40% (m/f/d)

What makes the position attractive:

"You are the first point of contact for our guests, customers – friendly, organized, and reliable. In this role, you combine customer contact with organizational tasks in daily business. You work closely with various departments, keep internal processes running, and ensure smooth reception operations."

Wendelin Frommelt, Head of Services

Your tasks

• Welcoming and attending to customers and guests at the reception – in person, by phone, and/or in writing
• Organizing the reception area and ensuring smooth operations during presence days
• Receiving and forwarding calls, coordinating appointments, and handling general inquiries
• Supporting customer advisors with appointment scheduling and room coordination
• Responsibility for incoming and outgoing mail as well as administrative tasks such as document filing and protocol preparation
• Collaboration with internal departments and active contribution to a professional and service-oriented reception

Your profile

• Completed commercial training or comparable qualification
• Experience in reception, customer service, or a comparable service-oriented role
• Friendly, professional demeanor and high service orientation
• Structured, independent, and reliable working style
• Confident handling of MS Office and modern communication tools
• Availability on fixed working days Tuesday and Wednesday
• Very good German skills and good English skills (level B1/B2)

Your benefits

• Short decision-making paths

With us, you can act directly and quickly – flat hierarchies make it possible

• Focus on health and leisure

We offer you a versatile internal program for health promotion and leisure activities – because your well-being is important to us

• Fitness on site

Stay in shape and use our in-house fitness center with modern equipment and a versatile range of group classes

• Modern workplaces

Look forward to a comfortable workplace with height-adjustable desks and ergonomic equipment

• Young and dynamic teams

Become part of a motivated team full of team spirit and energy. We work hand in hand for shared success

• Flexibility that suits you

Enjoy flexible working hours and up to 28 vacation days – depending on age

• Additional days off

Benefit from up to 22 public holidays annually

Your first six months with us

The onboarding is structured and practice-oriented. An experienced colleague will personally accompany you during the initial period, introduce you to all relevant areas of responsibility, and support you with any questions at any time. You will gradually learn our internal processes, tools, communication channels, and how to interact with customers and colleagues at the reception – so you feel confident and can grow well into your new role.

Do you have questions about the application process? Then contact Silvan Flessati in the Recruiting Office: by phone at +423 320 22 00 or by email at recruiting@bankfrick.li.