Receptionist Front Office m/f

About the job

We are looking for a cheerful, upbeat, warm, and motivated host personality who gladly takes responsibility for our reception. Are you committed, like to get involved, and love the perfection of guest service? Besides your professional competence, do you also convince through team spirit and flexibility? A smile always accompanies you, and you enjoy being the contact person for our Swiss and international guests? Then we are very much looking forward to meeting you!

Spoiling guests is your dream job, you are a host out of passion, friendly, professional, independent, efficient, and upbeat.

Your tasks include, among others:

• Professional advising of guests / selling rooms and suites
• Receiving and processing room reservations
• Warm welcome, greeting, care, and farewell of our guests
• Check-in / check-out of guests using Ezee absolute
• Preparation and follow-up of room reservations
• Maintenance of our guest files
• Maintenance of our guest feedback statistics
• Daily closing and control of service billing
• Maintenance of all electronic sales channels
• Maintenance of the website using Feratel
• Marketing tasks
• Receiving table reservations and advising guests for all restaurants
• General correspondence
• Inspection of rooms and suites
• Inspection of housekeeping areas
• Handling complaints

Ideally, you bring the following:

• A completed vocational training in the hotel industry
• Several years of professional experience in upscale hotels
• Excellent communication skills in German and English, spoken and written; another language is an advantage (French/Italian/Romansh)
• Resilience and sense of responsibility
• Exemplary manners and a well-groomed appearance at all times
• Very good MS Office skills
• Knowledge of managing common booking platforms
• Business and process-oriented thinking
• Awareness of both costs and quality
• Friendliness and warmth are central to your life
• The ambition to improve yourself, our team, and our house a little more every day

What we offer:

• A modern working environment in a beautiful Hotel Beausite in Adelboden
• A responsible role in a dynamic, motivated team
• Staff house with Wi-Fi, parking, shared kitchen, and laundry facilities or help finding accommodation
• Wide range of sports opportunities nearby (large ski area in Adelboden)

We look forward to receiving your application documents with photo, current certificates, and reference details.

Contact Mr. Omi Yadav

Phone +41 (0) 79 946 1020

Email  i nfo@hotelbeausite.ch