Clerk at the ID Office (m/f/d)

About the job

As the fifth largest canton in Switzerland with around 6000 employees, we are committed to the common good of society at the

cantonal administration. With an impressive variety of services,

our work affects all areas of life, whether education, economy, law, security, nature, health, construction, culture, or finance. With our meaningful

work, we leave a small footprint every day, as it is relevant to over half a million people.

The Migration Office operates daily in the exciting political environment of all migration issues. We are responsible for foreigner permits, enforce the federal foreigner and asylum law, issue biometric Swiss passports and foreigner identity cards, and provide care and integration in our asylum centers.

The Migration Office is looking for a

Clerk at the ID Office (m/f/d)

Starting August 1, 2026 or by arrangement

Workload: 50-80%

Workplace: City of St. Gallen

What to expect

• You receive passport and identity card orders by phone and coordinate appointment scheduling
• You efficiently and carefully check and process the online applications
• You record biometric data for Swiss passports, foreigner identity cards, and travel documents
• You competently advise customers by phone and at the information counter
• You work in a flexible annual working time model in a dynamic environment

What distinguishes you

• A completed commercial apprenticeship or equivalent practical experience (also from retail with office experience welcome), ideally supplemented by appropriate further training
• Strong customer orientation, high service orientation, and enjoyment in contact with people of diverse backgrounds
• Very good user skills in MS Office
• You work independently, structured, and reliably – even when things get hectic
• High flexibility and resilience as well as polished manners

What we offer

• A collegial team that introduces and supports you well
• Modern working conditions, attractive social benefits, and diverse development opportunities
• A centrally located workplace in the heart of St. Gallen
• A discounted Ostwind subscription for your mobility
• A canteen with healthy and varied meals

Ready for the next step? If we have sparked your interest and you want to be part of the team, we look forward to your application.

Further information:

For further information, the department head Anita Manser is happy to assist you at 058 229 48 36. You can also find an overview of our area of work at www.migrationsamt.sg.ch.