Annual Internship in Inflight Service (80-100%, all genders)

About the job

The SWISS Hospitality & Catering Management Team is responsible for the development, implementation, and monitoring of the product range and services on board the SWISS fleet.

Our main goal is to offer our guests a unique onboard experience.

Start date: September 1, 2026

You can apply in German or English.

The SWISS Hospitality & Catering Management Team is responsible for the development, implementation, and monitoring of the product range and services on board the SWISS fleet.

Our main goal is to offer our guests a unique onboard experience.

Start date: September 1, 2026

You can apply in German or English.

Tasks

In Inflight Service Development, new service concepts and onboard products are developed and implemented for SWISS. The team edits crew instructions and information, optimizes service concepts and processes on board, and continuously reviews all service-related topics.

In this internship, you will support the Inflight Service Development department in Zurich in the following areas:

• Assisting in the management and monitoring of our product-related lifecycle projects
• Developing and providing internal and external product- and service-related instructions for cabin crew
• Coordinating product-related events for internal and external stakeholders (presentation and introduction of new products)
• Assisting in the organization and execution of internal and external workshops
• Ensuring internal communication at interfaces and serving as a contact point for product-specific questions
• Evaluating crew reports, accompanying and evaluating test flights and wet lease audits, benchmarking
• Supporting and actively participating in sustainability projects

Inspiring Environment

Become a part of SWISS

Our shared goal is to make every customer’s flight a true flight experience. To achieve this, we go the extra mile - always, at every step of the process, worldwide. Become part of our fascinating world, where a job becomes a lifelong adventure.

Benefits

Discounted parking or public transport

Corporate health management

25 days of vacation

Travel discounts

Employee events and networking meetings

Location-independent work (e.g., home office)

Flexible working hours, part-time models

Discounts

Diversity programs

Discounted parking or public transport, corporate health management, 25 days of vacation, travel discounts, employee events and networking meetings, location-independent work (e.g., home office), flexible working hours, part-time models, discounts, diversity programs

Requirements

• Basic education / schools: high school graduate or graduate of a technical, commercial, or business school, a grammar school, or a 3-year apprenticeship (EFZ)
• Very good knowledge of German and English (spoken and written), French is an advantage
• Good Windows user skills (Outlook, PowerPoint, Word, Excel)
• First project experience is an advantage
• Interest in the service and hospitality industry
• Networked thinking, organizational skills
• Independent and precise working style
• Creative and solution-oriented working approach
• Conflict-capable and team-oriented personality

For further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Company

About Swiss International Air Lines AG

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