Universitätsspital Zürich
Zürich
2 weeks ago
Administrative Secretary for the Clinic and Polyclinic for Internal Medicine 80%
- Publication date:20 October 2025
- Workload:80%
- Place of work:Zürich
Job summary
Join the UniversitätsSpital Zürich as a medical secretary. Be part of a dynamic team dedicated to patient care.
Tasks
- Manage outpatient scheduling, organization, and coordination of appointments.
- Conduct performance control of outpatient services per TARDOC standards.
- Handle referrals and KOGU processing efficiently.
Skills
- Commercial training or medical secretary qualification with 2+ years experience.
- Excellent medical terminology knowledge and strong English skills required.
- Proficient in MS Office; KISIM experience is a plus.
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About the job
Your Main Tasks
- Outpatient scheduling - appointment planning, organization, and coordination of consultations
- Performance controlling of outpatient services according to TARDOC
- Processing of referrals and KOGU
- General secretarial tasks, e.g., reporting, billing of appointments, POD, substitutions, etc.
- Interface and contact person (by phone and in writing) with insurers, patients, and other third parties
Your Profile
- Commercial basic training / training as MPA
- Alternatively, further training as a medical secretary with at least 2 years of experience
- Very good knowledge of medical terminology
- Good English skills are mandatory, additional languages are an advantage
- Proficient use of MS Office programs, KISIM knowledge is desirable
- Committed, reliable, flexible, and resilient personality
- High social competence with a hands-on mentality
- Enjoyment in contact with patients and relatives as well as other third parties
Our Offer
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.