Customer Service Representative in the Shutter Industry (all genders)
Volketswil
Key information
- Publication date:13 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Volketswil
Job summary
Join Griesser as a Sachbearbeiter:in in Volketswil! Be part of a pioneering family business in the sun protection industry since 1882.
Tasks
- Coordinate service operations efficiently in the Zurich region.
- Plan service orders independently and handle invoicing.
- Manage administrative tasks with a structured and reliable approach.
Skills
- Commercial training (EFZ) or diploma required, strong IT skills.
- Excellent communication skills and a friendly demeanor.
- Solution-oriented team player with organizational talent.
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Customer Service Representative in the Shutter Industry (all genders)
Volketswil 100%
Join the Griesser team! Since 1882, we have been pioneers in the sun protection industry, creating favorite places inspired by the sun. With Swiss quality, we are an internationally active family business represented in 20 countries.
Become part of Griesser and help us create the perfect balance of sun and shade. Here begins your new professional chapter.
Your area of responsibility
- Hub function for service in the Zurich region: You coordinate, mediate, and ensure an efficient flow of information
- Independent planning of service orders and creation of invoices
- General correspondence with internal and external parties
- Planning and organization of administrative tasks – proactive, structured, and reliable
- Support the team in operational matters with a high quality standard for your own work
- Solution-oriented, networked thinking in changing requirements
- Professional, friendly interaction with various stakeholders – you are an important ambassador for the location
What we offer
- Personal & professional development: Diverse training and development opportunities
- Work-life balance: 40-hour work week, flexible working models with home office option
- Security & future: Comprehensive insurance packages, own pension fund, sick pay/accident insurance
- Rest & leisure: At least 23 vacation days, 9 guaranteed public holidays, 16 weeks of maternity leave, and 3 weeks of paternity leave
- Financial benefits: Annual Reka benefits and preferential conditions on Griesser products
What you bring
- Commercial basic training (EFZ) or commercial diploma
- Very good IT skills (MS Office, etc.)
- Open, transparent, level-appropriate communication skills, good presentation skills
- Responsible, reliable, and motivating personality
- Entrepreneurial thinking and action
- Solution-oriented, implementation-strong, knowledge- and learning-hungry team player
- Quick comprehension and high resilience
- Organizational talent
Your favorite place is where information comes together. Your thing is to be the hub between customers and the installation team. You appreciate customer contact, variety, and you are a reliable and open-minded team player. We look forward to meeting you!
Your contact person is Danielle Roth, HR Business Partner, +41 58 822 42 20.
