Temporary Supervisor / Visitor Services Coordinator 100%
Kanton Zürich
Zürich
Key information
- Publication date:02 September 2025
- Workload:100%
- Place of work:Zürich
Temporary Supervisor / Visitor Services Coordinator 100%
Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for penal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Pöschwies Correctional Facility (JVA) is one of seven main departments of JuWe. With 399 places, JVA Pöschwies is the largest closed correctional facility for men in Switzerland. It fulfills a central state function and, according to legal mandate, is responsible for the resocialization of prisoners and the protection of the public.
We are looking for a responsible and reliable person with high social competence for visitor services as a temporary employee, starting immediately or by arrangement, limited until April 2027.
This is your field of activity
- You supervise and manage the visitor room with the associated infrastructure and ensure an orderly process of prisoner visits
- You manage the prisoners' visitor quotas
- You process permit applications for prisoner visits and take on other administrative tasks such as documenting unusual incidents
- You are the first point of contact in visitor services for prisoners, visitors, as well as internal and external partners, answering their questions and concerns personally at the counter, by phone, email, or postal mail
- Assignments in other areas (e.g., entrance zone) as needed and according to resources
What you bring
- You have a federal vocational certificate, a (specialized) high school diploma, a specialized middle school certificate, or an equivalent qualification
- You express yourself very well in German both written and spoken and ideally have knowledge of other languages
- You are proficient with the MS Office suite
- You understand how to consciously regulate closeness and distance to prisoners, demonstrate high social competence and assertiveness
- You are mentally and physically resilient and can accommodate changing working hours (weekend and holiday shifts) with your other commitments
- You have a clean record (no entries in the criminal and debt registers) and are at least 25 years old
What makes this position special
- A demanding, interesting, and versatile role in an extraordinary work environment
- A workplace in Regensdorf, which is well connected by public transport
- Attractive employment conditions according to cantonal guidelines await you
How to apply
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have any questions? Mr. Alois Hubli, Head of Security External, is happy to assist you at 043 257 16 61.
For questions about the application process, please contact the Recruitment & Assessment team at 043 258 35 83.
As part of the application process, JuWe uses an online assessment. Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for penal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Pöschwies Correctional Facility (JVA) is one of seven main departments of JuWe. With 399 places, JVA Pöschwies is the largest closed correctional facility for men in Switzerland. It fulfills a central state function and, according to legal mandate, is responsible for the resocialization of prisoners and the protection of the public.
We are looking for a responsible and reliable person with high social competence for visitor services as a temporary employee, starting immediately or by arrangement, limited until April 2027.
This is your field of activity
- You supervise and manage the visitor room with the associated infrastructure and ensure an orderly process of prisoner visits
- You manage the prisoners' visitor quotas
- You process permit applications for prisoner visits and take on other administrative tasks such as documenting unusual incidents
- You are the first point of contact in visitor services for prisoners, visitors, as well as internal and external partners, answering their questions and concerns personally at the counter, by phone, email, or postal mail
- Assignments in other areas (e.g., entrance zone) as needed and according to resources
What you bring
- You have a federal vocational certificate, a (specialized) high school diploma, a specialized middle school certificate, or an equivalent qualification
- You express yourself very well in German both written and spoken and ideally have knowledge of other languages
- You are proficient with the MS Office suite
- You understand how to consciously regulate closeness and distance to prisoners, demonstrate high social competence and assertiveness
- You are mentally and physically resilient and can accommodate changing working hours (weekend and holiday shifts) with your other commitments
- You have a clean record (no entries in the criminal and debt registers) and are at least 25 years old
What makes this position special
- A demanding, interesting, and versatile role in an extraordinary work environment
- A workplace in Regensdorf, which is well connected by public transport
- Attractive employment conditions according to cantonal guidelines await you
How to apply
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have any questions? Mr. Alois Hubli, Head of Security External, is happy to assist you at 043 257 16 61.
For questions about the application process, please contact the Recruitment & Assessment team at 043 258 35 83.
As part of the application process, JuWe uses an online assessment. Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
