Night Auditor / Night Receptionist (approx. 40% | m/f/d)

About the job

Immediate start or by arrangement

We are looking for people with passion. For their profession, for the team, and for our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our approximately 270 friendly and motivated employees with great team spirit.

These are your tasks

• You are the reliable and friendly contact person at the reception – check-ins, check-outs, and phone calls
• You take care of the daily closing and always have our figures under control – billing, rebookings, checks
• You ensure that our guests and employees find peace and safety at night – night rounds through our resort, contact person for emergencies
• You prepare everything for the next day so that your colleagues can start well prepared – refilling, switching on, laying out, and transmitting the most important information to the early shift
• Your working hours are from 11:00 pm to 7:00 am

What we expect from you

• You have completed training in the hotel industry or have comparable professional experience
• You love guest contact, are communicative, and remain charming even at night
• You have an exceptional service awareness and are always ready to go the extra mile for our guests
• You are reliable, extremely conscientious, and enjoy working independently as well as in a team
• You speak German and English – additional languages are a plus
• You are IT-savvy and familiar with the most common hotel systems
• You are flexible and willing to take on short-term assignments

What we offer you

• Family-friendly: we offer you 5 weeks of holiday, the possibility of part-time work and job sharing
• Health: to stay fit and healthy, our employees use the bathing and fitness area free of charge
• Support: we promote your professional development through a contribution to further training costs
• Discounts: you benefit from discounts in our hotel, in the region, as well as with partner companies of the ERFA group and the Private Selection Hotels
• Additional benefits: weekend allowances and free parking