Medical Claims Intern (m/f/d) fixed-term contract until 30 June 2027
- 20 October 2026
- 80 – 100%
- Temporary
- CH - Lugano
About the job
Zurich is a strong brand – over 1.4 million Swiss customers trust our products and services. The foundation of our success is our 53,000 employees worldwide, who help our customers in 210 countries better understand their risks and protect themselves from them. To deliver daily performance, we offer our employees flexible working models and interesting training opportunities. As a Zurich employee, you will benefit from a range of advantages and a strong culture characterised by acceptance, diversity, and team orientation.
Medical Claims Intern (m/f/d) fixed-term contract until 30 June 2027
137683 | 80 - 100% | Lugano | Hybrid
Are you interested in the fascinating world of claims management and wish to gain valuable practical experience during your studies? Are you looking for a role that allows you to collaborate on managing real cases, taking on responsibility from the start?
As a Medical Claims Intern, you will join the Claims area of Zurich Switzerland, within the Medical Claims team, and actively contribute to our shared success. You will support the team in managing medical and hospital liability claims, review claim notifications, prepare the necessary documentation for case assessment, and manage files with the support of our experts. You will also be in contact with clients and counterparties, as well as support the team in administrative tasks and projects. You can expect a motivated team focused on collaboration and customer service, offering you the opportunity to grow both professionally and personally.
What to expect in this role
- You support our team in managing medical claims and contribute to an efficient and correct settlement of requests.
- You review incoming claim notifications and prepare the necessary documentation for subsequent handling.
- You clarify open issues with clients and service providers, ensuring smooth case management.
- You collaborate on optimising internal processes and propose ideas to increase efficiency.
- You perform administrative tasks and support the team in ongoing projects.
What distinguishes you
- You are enrolled in a law degree programme at a Swiss university for the entire duration of the employment.
- You have an interest in claims management; prior experience in a customer-oriented environment is an advantage.
- You communicate clearly and enjoy interacting with people.
- You work in a structured and precise manner, maintaining an overview even in dynamic situations.
- You have an excellent knowledge of Italian; knowledge of French and/or German is an advantage.
Useful information
Part-time or full-time: 80 - 100%
Work location: Lugano, Ticino
Start: from 01.12.2026 or by arrangement
Travel: No travel required
Hybrid work: up to 40%
All about your application
As a first step, you can apply directly online. You only need your CV. Here you will find further information about the application process.
For us, an efficient and respectful application process is important. The Talent Acquisition team personally reviews your application without using artificial intelligence. After the first personal interview with the hiring manager, you will always receive individual feedback. We believe that meaningful feedback is based on personal dialogue.
We do not collaborate with recruitment agencies for this position. Unsolicited applications will not be considered or remunerated.
Do you have questions? Victor, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 48.
137683 | 80 - 100% | Lugano | Hybrid
Are you interested in the fascinating world of claims management and wish to gain valuable practical experience during your studies? Are you looking for a role that allows you to collaborate on managing real cases, taking on responsibility from the start?
As a Medical Claims Intern, you will join the Claims area of Zurich Switzerland, within the Medical Claims team, and actively contribute to our shared success. You will support the team in managing medical and hospital liability claims, review claim notifications, prepare the necessary documentation for case assessment, and manage files with the support of our experts. You will also be in contact with clients and counterparties, as well as support the team in administrative tasks and projects. You can expect a motivated team focused on collaboration and customer service, offering you the opportunity to grow both professionally and personally.
What to expect in this role
- You support our team in managing medical claims and contribute to an efficient and correct settlement of requests.
- You review incoming claim notifications and prepare the necessary documentation for subsequent handling.
- You clarify open issues with clients and service providers, ensuring smooth case management.
- You collaborate on optimising internal processes and propose ideas to increase efficiency.
- You perform administrative tasks and support the team in ongoing projects.
What distinguishes you
- You are enrolled in a law degree programme at a Swiss university for the entire duration of the employment.
- You have an interest in claims management; prior experience in a customer-oriented environment is an advantage.
- You communicate clearly and enjoy interacting with people.
- You work in a structured and precise manner, maintaining an overview even in dynamic situations.
- You have an excellent knowledge of Italian; knowledge of French and/or German is an advantage.
Useful information
Part-time or full-time: 80 - 100%
Work location: Lugano, Ticino
Start: from 01.12.2026 or by arrangement
Travel: No travel required
Hybrid work: up to 40%
All about your application
As a first step, you can apply directly online. You only need your CV. Here you will find further information about the application process.
For us, an efficient and respectful application process is important. The Talent Acquisition team personally reviews your application without using artificial intelligence. After the first personal interview with the hiring manager, you will always receive individual feedback. We believe that meaningful feedback is based on personal dialogue.
We do not collaborate with recruitment agencies for this position. Unsolicited applications will not be considered or remunerated.
Do you have questions? Victor, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 48.