Receptionist 20%

Company Description

Founded in 1932 and located in the heart of the city of Lausanne, in an exceptional setting facing Lake Geneva and the Alps, the Montchoisi Clinic has always been one of the most renowned establishments in the canton of Vaud. It brings together the best specialists of national and international renown, particularly in its flagship specialties: ophthalmology, orthopedics, ENT, and radiology. The clinic strives to offer excellent care as well as personalized, unique, and warm support in a state-of-the-art environment. In 2003, the Montchoisi Clinic joined Swiss Medical Network, one of the two main Swiss private clinic groups.

Job Description

You will be the first point of contact for our patients, visitors, and doctors. An essential position that requires rigor, organization, and a sense of service.
The reception is open:

• On weekdays: 06:00 – 20:30
• Weekends and public holidays: 08:00 – 17:00
  ➡ Flexibility and weekend shifts are essential.

Your tasks

• Ensure the proper organization and collaboration of receptions.
• Guarantee the accurate transmission of patient information to the relevant departments.
• Offer a personalized and warm welcome.
• Manage the telephone switchboard and administrative documents.
• Carry out the admission of patients for intervention.
• Ensure cash management (packages and extras).
• Participate in the implementation of procedures with the team.

Qualifications

• Commercial employee CFC or equivalent training.
• Experience in a similar role, ideally in a hotel and/or hospital environment.
• Excellent command of French both spoken and written and good knowledge of English (German and/or other languages are an asset).
• Proficiency in computer tools; knowledge of the Opale software is a plus.
• Good knowledge of Swiss Social Insurance is an asset.
• Excellent presentation and sense of service.
• Sense of responsibility, organization, communication, and ability to manage stress.
• Versatility, autonomy, and flexibility.
• Ability to work in a team.

Additional Information

• An activity within a dynamic, stimulating, and rapidly growing company.
• A pleasant and friendly working environment.
• An attractive salary and motivating social conditions.
• Weekend work shifts, according to schedule.
• A culture that values diversity of backgrounds.