Customer Relations Agent Apprenticeship CFC

Thanks to more than 2,200 employees, we are a key player in mobility in the Geneva region, working daily in the service of the community.
In order to improve the daily life of as many people as possible, we are constantly developing.

That is why at Geneva Public Transport, we rely on our talents and why not soon on you?

We offer you the opportunity to do your training by providing you with:

• an innovative environment,
• targeted support,
• attractive social conditions.

As part of the development of the Marketing, Sales and Communication department, we are offering a position for a:

Customer Relations Agent Apprenticeship CFC

Your mission

By becoming a customer relations apprentice, you will ensure the link between tpg and the customers.

During the three years of apprenticeship, you will be required to work in different departments such as our sales agencies and our customer relations service.

Your activities

• write personalized emails and letters to our customers,
• handle telephone requests,
• conduct satisfaction surveys with our customers,
• sell transport tickets within our agencies, advise and inform customers.

Your profile

• completed compulsory schooling,
• a strong interest in the world of transport and human contacts,
• good writing skills and a good level of French,
• a good foundation in English (level A2 to B1),
• a sense of responsibility and confidentiality,
• enjoy helping others.

Are you interested?

You are invited to send us your complete application file including a cover letter, your CV, school reports from the last three years, an EVA test and any internship certificates you have.

We strive to minimize our environmental impact, which is why we only accept complete applications received through our recruitment platform.

Application deadline: January 15, 2026