GAW Technical Customer Support 100%

About the job

Connected with the Region

Your digital future – reliable, secure and sustainable
Tailor-made products and excellent support – today and tomorrow

The GA Weissenstein GmbH is the local provider of Internet, TV and Mobile and supplies its customers with the multiple award-winning Quickline products.

For our Customer Support we are looking for a motivated and customer-oriented personality for the

Technical Customer Support 100%

Your Tasks

• Telephone reception and processing of technical customer enquiries in first-level support
• Conducting technical analyses and fault diagnoses as well as support for our end devices
• Coordination and scheduling of technical deployments (Assurance) in the respective systems
• Simple installations on routers, modems and QLTV boxes or directly on site with the customer
• Activation and enabling (Delegate) of SFN connections with the tools FibX and WSG

Our Requirements

• Good Swiss German skills and strong communication
• Technical or sales basic training
• Affinity for system and programme settings on devices
• Strong customer and service orientation
• Solution-oriented thinking and initiative
• Flexibility

We Offer

• Interesting working hours and employment conditions
• Dynamic working environment and varied professional everyday life
• A committed and supportive team
  
• Attractive workplace in a family environment
  
• Modern infrastructure
  
• Good public transport connections

Interested?

Mr Erol Bahar looks forward to receiving your complete electronic application. Apply now

SKS & Partner GmbH

Theatergasse 12, 4500 Solothurn | Tel. 032 623 33 33 info@sks-solothurn.ch  | www.sks-solothurn.ch