Customer Service Employee - Occupational Pension 80-100% (m/f/d)

About the job

• You answer questions about invoices, services, suggestions, and complaints – from both new and existing customers
• You reliably process inquiries and orders from customers, recipients, and brokers
• You provide telephone as well as written information on all topics related to occupational pensions
• You are responsible for managing an assigned customer portfolio, including mutations and accounting adjustment orders
• If necessary, you accompany customer appointments on site together with the broker

• You have a commercial education and expertise in occupational pensions – ideally complemented by further training, such as the VBV certification or the federal specialist certificate in social insurance
• Independent work within clearly defined processes is a matter of course for you
• You appreciate teamwork and actively contribute
• You approach contact with customers with joy, professionalism, and a sense of responsibility
• You have native-level German skills

• Market-oriented base salary
• Bonus depending on company success and personal performance
• Between 25 and 30 vacation days
• Recognition of service anniversaries every five years
• Flexible working hours
• Mobile office
• Time-out models
• Flexible working models 58+
• Internal training offers
• Support for external education and training