Fachkraft.ch GmbH
Zürich
Automation Technician with Technical Customer Service and Support
- 06 July 2026
- 100%
- Zürich
Job summary
Join a dynamic team as an Automatiker/in in Wil SG! Enjoy a modern, international work environment.
Tasks
- Advise customers on technical questions and applications professionally.
- Analyze and resolve issues through data evaluation and phone diagnostics.
- Organize service operations and coordinate with internal departments.
Skills
- Completed training as an Automatiker/in or equivalent qualification required.
- Fluent in German and English with strong PC skills essential.
- Independent, analytical, and customer-oriented working style needed.
Is this helpful?
About the job
In this versatile role, you professionally advise customers on technical matters. Analysing and diagnosing faults are part of your daily routine. The position offers a modern international working environment. For our client, we are looking for a
Automation Technician with Technical Customer Service and Support
Responsibilities
- Professionally advise customers on technical questions and applications
- Diagnose and resolve faults via telephone analysis and data evaluation
- Organise service calls and coordinate with internal specialist departments
- Create service documents, documentation, and training materials
Requirements
- Completed training as an automation technician or equivalent qualification
- Ideally experience in technical customer service or support
- Fluent German and English skills as well as confident PC user abilities
- Independent, analytical thinking and customer-oriented working style
Offer
- Varied activities with a wide scope for creativity
- Working in an international environment with modern technology
- Supportive corporate culture with diverse development opportunities
Start Date
By arrangement
Type of Position
Permanent position
Region
Wil SG
Reference
18704
