Operations Agent

About the job

A locally established community bank in the canton, BCN is a human-scale bank offering quality services to its private clients and businesses. Proud of our commitments based on ESG principles, recognised as an eco-company and as a fair employer, we contribute significantly to the regional economic life and consider that our success is closely linked to the professional and human qualities of our collaborators. For you, are autonomy, commitment, responsibilities, projects, sustainable development and training meaningful words? We would be pleased to discuss with you how they could help reveal your talents within our organisation.

Within the framework of a contract of up to 12 months, we are looking to complete our team of 6 operations agents with our next

Operations Agent

Your main tasks

• Manage alarm systems and ensure the security of the building
• Maintain order, cleanliness and proper functioning of the building and upkeep of infrastructures
• Carry out first-level preventive and corrective maintenance of technical installations
• Handle and process internal support requests and incidents (ticketing system)
• Interact with external service providers and ensure the quality of work
• Maintain the exterior areas and green spaces
• Ensure delivery of equipment, stock management and disposal of recyclable waste
• Respect sustainable development principles and actively participate in them

Your profile

• Federal VET Diploma as operations agent or in a building technical trade (electrician, heating technician, etc.)
• Minimum 5 years professional experience in concierge services or technical field
• Holder of a valid category B driving licence
• No criminal record

Your personal qualities

• Sense of priorities and organisation
• Dynamic and proactive
• Autonomous in decision-making and flexible at work
• Trustworthy and reliable

Workplace: Neuchâtel

Application deadline: 12 December 2026